Rohan Chakraborty

Experience

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  American Express Global Business Travel

  May 2006 - May 2008

  Corporate Consultant cum HR-Unit support

  • Led on-boarding, joining formalities, and documentation, enhancing employee engagement.• Managed Employee PeopleSoft ID creation and GMax billing system & ticket scripting operation

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  The Sandesh Ltd

  Apr 2010 - Mar 2012

  Senior Executive Human Resources

  • Led Talent Acquisition, KRA/KPI & position manual creation. E-sat survey, enhancing employee-NPS score by PIP, employee satisfaction by rolling out monthly payroll, accurately & timely.

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  AAA Pharmatrade Pvt.Ltd.

  Dec 2013 - Sept 2015

  HR Manager

  • Strategized Talent Acquisition, Employer Branding, Recruitment efficiency reducing time-to-hire. • Designed & implemented comprehensive KRA with KPIs, enhancing role clarity & performance management, resulting in a improvement in employee productivity, satisfaction & retention.

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  Skyra Professional Equipment

  Feb 2016 - Jan 2017

  Senior Human Resources Manager

  • Strategized Talent Acquisition, Employer Branding, Recruitment efficiency with KRA/KPI format.• Designed and implemented comprehensive KRA with KPIs, enhancing role clarity and performance management, resulting employee productivity, satisfaction & retention. • Orchestrated Employer Branding with trade associations/institutes, improving employee-NPS score from 6/10 to 9/10 through enhanced Employee Experience, HR process / functional efficiency.

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  OMA LIVING

  Jan 2017 - Feb 2021

  Country Head HR & TA ( Corporate & PAN India functions )

  Projects: New Launch/Retrench, Talent Succession, Design Employee Experience, Retention-• Led a team of 3 direct & 5 indirect inspired HR & managed 2 specialised recruitment agencies.• Designed & executed a multifaceted recruitment approach across vertical, talent pool creation, utilisation of diverse platforms resulting in a recruitment mix & reducing cost & time-to-hire.• Designed profiling for Succession for Head Merchandising, Head Inventory Control• Created promotion pool using talent segmentation & profiling, enhancing leadership & talent funnel.• Orchestrated Employer Branding (hybrid) & Brand Ambassador program, community outreach program, resulting in improvising talent attraction, job application & candidate NPS score.• Implemented best practices / transparency for on-boarding orientation & performance review, reducing turnover rate by 27% & enhancing employee experience & new joiners’ retention rate.• Crafted career development plan, program, goal setting, KRA & KPIs, resulting talent pool creation• Facilitated a comprehensive program leveraging Talent Management & Engagement tools, increasing Employee Experience NPS score from 4/10 to 8/10, Glassdoor rating from 1.4* to 3.5*.• Implemented on-boarding best practices survey & reporting with impactful need based actions, implementing the 30-60 days goal setting, resulted in increasing employee & leadership satisfaction. • Established “Performance & Think Tank committee” & “grievance redressal panel” reducing burnout by 80% & fostering a strong organizational culture, team collaborative culture, peer support culture & resulting in reducing burnout & improvising employee work satisfaction.• Facilitated & coached retail functional managers ensuring teamwork, constructive feedback meeting. Show less

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  Various in Luxury Retail, Advance Tech, Fleet Management, Lifetsyle fashion

  May 2021 - Apr 2022

  Business HRBP & TA Advisory

  TA & Employer Branding avisory services for small busienss owners , plus HRBP & OKR PMS setup for solopreneur, startup ventures in Retail, Realty, Lifestyle, AIDC Advance Tech , Manpower Services .

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  Reliance Brands Limited (Label Raghavendra Rathore Lifestyle Luxury Design)

  Apr 2022 - Dec 2023

  Senior HRBP TA & EX (Strategic IC role)

  Initial Project: Strategic Leadership hiring, Succession Plan & Employer Branding- • Initiated Employer Branding with lifestyle institute (globally) & trade associations & communities (online).• Spearheaded strategic talent strategy; designed successful DEI Initiative & Expat hiring (UK, US)• Crafted a comprehensive talent strategy & accomplished 70% leadership hiring in high performers in 60 days span accelerated, revenue & collaboration with luxury brands & penetrated global market.• Designed profiling for Succession- Chief Operating Officer & Head Product Development.Project: Building Performance Culture & People Connect & Talent Engagement - • Implemented performance culture SOPs / Tools with bespoke HR format, including stand-up meetings & feedback sessions, resulting in 30% improvement in team performance & collaboration.• Crafted a comprehensive talent management program, attracting high achievers/ performers using Employer Branding & Employee Connect, accelerating global market penetration/collaboration. Project: Performance & improvisation & Team Collaboration - • Initiated Performance Improvement Programme (PIP), meticulously structured fortnightly review & goals/KPI progress calibration meetings, enhancing performance culture & leadership satisfaction.• Established the company's initial HR policy & employee engagement strategy, optimizing role clarity, work engagement through comprehensive KRA with KPIs.• Improvised e-NPS survey score by designing best practices on-boarding & stay interview, increasing retention, employee & new joinees’ satisfaction, & influenced leadership C-level satisfaction. Show less