James Mowery, CFE, PMP, CLSSBB,

Experience

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  SAIC

  Jan 1995 - Jan 1998

  Junior Technical AIDE to PC and LAN Administrator

  Responsible for supporting over 200 network users at multiple sites *Led successful technology migrations*Oversaw and achieved an annual IT budget of $250K*Worked in a supervisory capacity

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  Duvall & Associates, Inc.

  Jan 1998 - Jan 2000

  Manager of Information Systems/Consultant

  Handled all aspects of the company’s technological needs in addition to supporting the IT requirements of many of its clients*Implemented multiple technology platforms from the ground up*Enabled clients to meet and exceed their IT goals through effective mentoring*Negotiated numerous reseller and partnership agreements*Managed multiple projects simultaneously

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  Guiding Light IT Consulting

  Jan 2000 - Jan 2005

  Owner

  Successfully managed an information technology consulting business built on the strength of networking and referrals*Developed IT infrastructures from the ground up for a broad range of clients – from government contracts to small business owners. *Worked in an advisory and consulting capacity on issues like network security and strategic planning

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  Greater Dayton Area Health Information Network

  Jan 2000 - Jan 2002

  Director of Technical Services

  Carried out IT administrative duties and oversaw the maintenance of an IT network linking multiple regional hospitals, combining and executing tasks previously performed by three individuals*Oversaw IT budget of over $1M*Created strategic partnerships with vendors to ensure reliable, cost-effective solutions to data management*Maintained a strong relationship with hospital board members, encouraging collaboration among hospitals through effective utilization of the IT network Show less

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  Crane Pumps and Systems

  Jan 2002 - Jan 2006

  Project Manager, Infrastructure

  Responsible for the operations of the voice and data network of a $100M multi-national manufacturing firm*Reduced telecommunications costs by $150K over a period of two years by successfully negotiating contracts our parent company was unable to match*Achieved a reduction of over $61K in the cost of supplies through effective expense management*Created more efficient IT processes which enabled increased response capabilities for disaster recovery scenarios*Developed a more stable and redundant IT environment and ensured Sarbanes-Oxley compliance Show less

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  Instant Tax Service

  Jan 2006 - Mar 2010

  Dynamic business leadership and operations management skills have led to dramatic increases in revenue, company growth, and employee productivity. Primary driving force behind the revision, development, and implementation of the company’s strategic mission, vision, values and goals as the leader of the company’s executive team. * Revolutionized corporate culture with the rollout of a company-wide project management and reporting process to improve overall company communications and efficiency.* Initiated major staff re-organization and communications initiatives.* Spearheaded critical web-based marketing and sales initiatives and the development of SEO-based websites, bringing the company’s internet marketing and sales tools to the next level.* Motivated, mentored and led talented individuals to grow, develop, and manage new and existing departments during time of extreme company growth. Show less Responsible for overseeing the daily overall operations of the company, developing vendor partnerships and negotiating contracts. Duel responsibility included leadership of the IT team and the development and implementation IT infrastructure at the corporate and franchise level.* Diversified business opportunities by negotiating contract terms with vendors in alignment with our seasonal business model.* Exceeded target of operational franchise stores for tax year 2006 by 30%.* Leading efforts in the implementation of a dashboard reporting system and the centralization of reporting processes.* Spearheaded the development of the company’s first budgeting process. Show less

  • President

    Jan 2008 - Mar 2010

  • Chief Operations Officer & Chief Information Officer

    Jan 2007 - Jan 2008

  • Chief Information Officer

    Jan 2006 - Jan 2007
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  Pet Butler - Dayton

  Sept 2007 - May 2016

  Owner

  Pet Butler of Dayton, Ohio provides dog / pet waste cleanup and removal services to homes and multi-family communities. Since 1988 Pet Butler has been #1 in the “#2” business! Pet Butler of Dayton, Ohio provides the best in “pet poop” cleanup and disposal services. My business partner and wife, Lynne does most of the day to day operations. She does a great job taking care of our clients.

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  Fifty5 Rivers Consulting

  Mar 2010 - now

  Small Business Consultant

  Primarily responsible for coaching clients by applying previous experience, talent and skills. Some of these skills include various types of project management (Agile/Scrum and Traditional PM), strategic planning, IT consulting (software and infrastructure), SEO/SEM, personality assessments such as DISC, leadership development, team development, and process improvement.

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  DNA Diagnostics Center

  Jan 2012 - Jan 2014

  Director of IT and Process Improvement

  DNA Diagnostic Center is the largest privately held provider of DNA paternity and other DNA tests in the U.S. and worldwide. DDC currently provides comprehensive DNA testing services in three main areas: paternity and other family relationships, forensics, and genetics. DDC’s subsidiary, Veterinary Diagnostics Center, provides innovative, quality DNA testing for companion and sport animals.*Experienced over a $500K in cost avoidance through process improvement*Integrated a $6.5 million business in 5 months, this was heavily focused on software development initiatives*Played an integral role in launching products for coupons sites (Groupon/Living Social) allowing us to process high volumes of samples in minimal time. Exceeded our revenue projections for both products.*Implemented Scrum within the entire IT team (developers and infrastructure team members)*Replaced the entire infrastructure (switches, cabling, firewalls, wireless access point)*Replaced the existing mail system with Google Apps for Business*Implemented a new portal framework that will be used for all clients*Implemented virtualization via VMware*Implemented Active Directory (conversion from Open Directory)*Lead PCI compliance initiatives Show less

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  FETCH! PET CARE

  Mar 2014 - Mar 2020

  FETCH! Pet Care is the largest pet sitting franchise in the United States, serving thousands of clients in hundreds of cities and towns from coast to coast. Founded FETCH! Pet Care in 2002 as a San Francisco Bay Area local pet sitting and dog walking service, and, after experiencing rapid growth and profitability, launched this first-of-its-kind franchise-based business in 2004. FETCH! Pet Care has established itself as the nation's largest and most sophisticated professional pet care network. In my current capacity, I oversee all FETCH! Pet Care Operations and Information Technology Show less

  • President

    Feb 2017 - Mar 2020

  • COO

    Mar 2014 - Feb 2017
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  Fifty5 Rivers Cold Brew

  Jan 2018 - now

  Co-Founder
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  ICFE

  Feb 2018 - Feb 2023

  Chair of the Institute of Certified Franchise Executives Board of Governors Vice Chair of the Institute of Certified Franchise Executives Board of Governors Secretary of the Institute of Certified Franchise Executives Board of Governors

  • Chair Of The Board Of Directors

    Feb 2020 - Feb 2023

  • Vice Chair

    Feb 2019 - Feb 2020

  • Secretary

    Feb 2018 - Feb 2019
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  SMB Franchise Advisors

  Mar 2020 - now

  Chief Technology Officer

  Providing high-level executive franchise leadership and management to start-up and existing franchise concepts in an effort to support sustained growth and better systems.