Roberto Reyes

Roberto Reyes

Sales Advisor / Geek Squad

Followers of Roberto Reyes81 followers
location of Roberto ReyesSan Antonio, Texas, United States

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  • Timeline

  • About me

    Future IT / Cybersecurity Analyst

  • Education

    • William Howard Taft High School

      2014 - 2018
      High School Diploma HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
    • Northwest Vista College

      2018 - 2023
      Information Assurance and Cyber Security
  • Experience

    • Best Buy

      Nov 2018 - May 2022
      Sales Advisor / Geek Squad

      • Provided outstanding customer service in English and Spanish, ensuring a positive and personalized experience for every customer.• Utilized my sales skills to drive revenue by promoting and selling a wide range of consumer goods, accessories, services, and innovative solutions which at the end I made over a million dollars in revenue.• Collaborated with the Geek Squad team by assisting with customer check-ins using a ticket system, conducting functionality checks, and ensuring returned merchandise meets quality assurance standards before being resold.• Maintained a high level of professionalism in all customer interactions, providing solutions and resolving any issues promptly and efficiently.• Stayed up-to-date with the latest technology trends, product knowledge, and industry developments to better serve customers. Show less

    • Walmart

      Apr 2022 - now
      Online Order Filling Team Associate

      • Coordinated and oversaw the online pick-up and delivery operations, ensuring smooth and efficient processes.• Upheld a high standard of customer service and maintained effective communication with customers, addressing inquiries and providing updates on delivery status.• Collaborated with cross-functional teams to streamline processes and enhance the overall customer experience.

  • Licenses & Certifications

    • Technical Support Fundamentals

      Google
      May 2024
      View certificate certificate
    • VMware Data Center Virtualization Fundamentals 2018

      VMware
      May 2023