William D. Reed, PMP, LSSMBB, ASM, CPCU

Experience

• 

  State Farm

  Oct 1986 - Oct 2016

  Led project management initiatives relating to quality and process improvement studies throughout the Northeast United States. Implementation of consistent project management standards, methodologies and approaches. Coordinated the identification, prioritization, management and control of multiple projects and programs to achieve strategic business objectives. Managed and trained teams of claim leaders, specialists and processors responsible for servicing first and third party insurance claims. Identified risk exposures, managed reserves and conducted operational process and quality evaluations. Accountable for the resolution of complex coverage issues, litigation and high value exposures with total case reserves of over $50 million. Analyzed complex property and casualty insurance claims, including investigations, negotiations, evaluations and litigation. Utilized exceptional time management and customer services skills to achieve organizational objectives.

  • Project Portfolio Manager

    Feb 2005 - Oct 2016

  • Claim Manager

    May 1988 - Jan 2005

  • Claim Specialist

    Oct 1986 - Apr 1988
• 

  Highmark Inc.

  Dec 2016 - Feb 2017

  Program Manager - Strategic Clinical Solutions

  Responsible for defining, planning and delivering complex programs requiring cross-functional collaboration and management of interdependencies. Partner with business and technical organizations to drive program strategy and approach. Direct corrective action as needed to maintain viability of the Program. Support and contribute to the improvement of project management methods and practices across the enterprise.

• 

  UPMC

  Mar 2017 - now

  Sr. Project Manager - Shared Savings