Wan Suffian Wan Mansor

Experience

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  KISWIRE CORD SDN. BHD.

  Feb 2005 - Jan 2007

  QA Engineer

  (1) Perform planning, analysis and recommendation for 4M changing and report the management.(2) Monitor and evaluate incoming raw material to ensure their quality by conducting testing, data analysis i.e. process capability (Cpk) and correspond to the suppliers for improvement.(3) Analyse product non-conformance data and develop improvement plan to investigate the root cause and implement the CA and PA to reduce or eliminate the non-conformity by using quality tools i.e. Pareto Chart, Ishikawa Diagram, FMEA and SPC. (4) Response immediately to customers’ complaints by conducting investigation and prepare details reports to the management.(5) Ensure and maintain product and process measuring equipment in excellent condition by conducting internal calibration and liaise with external accredited laboratory for calibration of tensile machine, spectrophotometer, temperature & humidity chamber, ICP and etc.(6) Perform internal and process audit by preparing the plan, auditing and follow up corrective and preventive action from respective department.(7) Continuously develop, revise and control the Company System Document including procedures, work instructions, internal specification and control plan.(8) Communicate with customers through sales team in order to achieve customer’s satisfaction.(9) Coordinate EMS activities i.e. environmental monitoring, emergency preparedness and response and environmental management program. Show less

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  Matrix Power Services Sdn. Bhd.

  Feb 2007 - Aug 2011

  Quality Management System Executive

  (1) Ensure the quality management system implemented, maintained and continuously improved by planning and performing internal quality audit. Results of the audit are analyzed and improvements and corrective actions activities are followed up.(2) Lead and manage value added activities such as Kaizen, 5S and ICC.(3) Monitor and report company target achievement (KPI) with recommendations for any needs for improvement.(4) Control the quality management system documentation system for the organization such as work instructions and quality records. (5) Liaise with external parties on matters relating to the quality management system. Show less

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  Matrix Power Network Sdn.Bhd.

  Sept 2011 - Sept 2016

  Total Quality Management Manager

  (1) Manoeuvre quality department direction by setting the strategic annual departmental goals, objectives and targets using Balance Scorecard framework. Cascade the departmental goals to each of team members. Update the performance status quarterly basis to the senior management.(2) Chair weekly department meeting to get updates on departmental activities. Provide coaching and advise to team members who faced problem in delivering their assigned task.(3) Maintain and review the complete cycle of business processes relationship diagram to ensure that they are up to date based on current business requirements.(4) Draft quality procedures according to the ISO9001 QMS mandatory requirement and business process diagram. Review and make necessary changes when there is a change in the work process.(5) Facilitate problem solving meeting with the cross functional team. Identify root cause, determine countermeasure, assign person in-charge and set the dateline. Monitor the implementation of countermeasure biweekly.(6) Schedule, select auditors and perform internal quality audits. Report the audit findings to the top management and issue Corrective Action Request (CAR) to the process owners. Ensure all CARs are responded and corrective actions being implemented in a timely manner.(7) Coordinate and handle Quality Management System (ISO9001:2008) re-certification and surveillance audit from certification body i.e. SIRIM as the Management Representative. (8) Lead business excellence initiatives based on Business Excellence Framework (BEF) by Malaysian Productivity Corporation (MPC). Analyze Business Excellence Assessment result and propose initiatives for future improvement.(9) Coordinate company-wide 5S program. Deliver 5S awareness talk to all employees during weekly Friday gathering.Achievement(1) 2 years Acting HR Manager. Oversee HR activites such as recruitment, training, compensation and benefits, HR programs, and employee discipline. Show less

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  Mapei Malaysia Sdn. Bhd.

  Oct 2016 - now

  QA & Safety Manager

  (1) Operating and running the IMS in accordance with the ISO Standards. (2) Co-ordinating audits, compliance checks, and the organisation of internal training in accordance with the respective ISO Standards.(3) Ensuring all processes are effective, implemented and maintained or updated as necessary.(4) To ensure all government regulations and acts under the purview of the IMS are complied with.(5) Overseeing the tracking, reporting and resolution of internal and external (customer) non-conformances, and see them through to their positive conclusions.(6) Reporting the IMS performance to the Management Team and to the Head Office, Milan.(7) As HSE Manager, to implement company policies and monitor workplace activities to ensure that workers comply with safety regulations and practices. (8) Promote awareness of Quality, Environmental Protection and Safety within the organisation.Achievement(1) Complete the ISO9001:2008 transition to ISO9001:2015.(2) Improve the level of OSHA compliance assessed by DOSH from grade E to grade B.(3) Develop Environmental Management System based on ISO14001:2015 standard requirements.(4) Develop performance linked incentive system for shop floor workers.(5) Develop Occupational Health and Safety Management System based on ISO45001:2018 standard requirement. Show less