Dave Humbles

Experience

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  Telkom

  Jan 1987 - Dec 2002

  Our team distributed and managed software across about 13 000 PCs countrywide using a system called Electronic Desktop Management (EDM)Job functions:• testing regular releases of new software specifically packaged for EDM for function and checking for clashes with other software• making changes on the administration system• liaise with support and developers nationally• assist with call centre roll outs• testing applications on Windows Terminal server both manually and using WinRunner and LoadRunner Show less I was seconded to the company's marketing division for about eighteen months to help with the development and roll out of a sales automation and financial system for the sales reps, controllers and management staff countrywide.Job functions: • manual testing including bug tracking and liaising with the developers • establish pilot projects with sales representatives countrywide • application and general support of the pilot users • ‘train the trainer’ sessions and supporting the trainers and users Show less I moved to IT support and was later made a team leader in charge of about five people and then later an acting manager with about twelve staff. I was responsible for the software support of several thousand internal PC users as well as the email system for a larger area.Job functions: • company internal software support • referring some issues to appropriate outside contractors and monitoring their work • some employee management functions but not performance appraisal • regular feedback sessions with senior management Show less

  • Test analyst and national network administrator

    Jan 1999 - Dec 2002

  • Test & implementation consultant

    Jan 1998 - Dec 1999

  • IT Analyst / Team Leader / Acting manager

    Jan 1994 - Dec 1998

  • Technician / Senior Technician / Team Leader

    Jan 1987 - Dec 1993
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  None

  Jan 2004 - Dec 2005

  Self Employed

  During this period I was self employed, working from home, making and engraving corporate awards and trophies. I also did a short contract as a project manager for a desktop refresh roll out.

• 

  Trimble Inc.

  Oct 2006 - Oct 2020

  Software Testing Coordinator

  Trimble Inc (previously Manhattan Software, previously Atrium Software) October 2006 – October 2020Software Testing CoordinatorJoined Atrium Software (a producer of Oracle and .NET property management solutions largely for the public sector) as a Support Analyst but was shortly promoted to become a Test Analyst and subsequently became the Testing Coordinator (Test Lead)Takes responsibility for all testing activities within complex development or integration projects or programmes. Monitors and controls the testing effort and records and publishes testing metrics required to manage the testing activities. Assesses and advises on the practicality of testing process alternatives, including automated testing. Manages overall client relationships and sets expectations with respect to all testing matters.Job functions:• determining test strategies, including assisting with writing the overall company testing policy• producing test plans and test scripts• executing test scripts• system wide tests after Oracle version changes or migration to AWS• reporting, motivating, tracking and escalating bugs and issues initially using an in-house incident management system and then subsequently Jira• estimating testing time and progress by assisting with assigning Agile story points• advising clients how to perform their UAT on our software keeping the clients’ business requirements in mind• responsible for writing product release notes• occasional consultancy, implementing the software with clients• occasional training sessions with clients• assisting with the annual ISO audits• assist with support overflow• member of product steering group• types of software tested – Oracle web based property management, various interfaces (eg SAP to Oracle), offline surveying software installed on laptops and tablets, iOS surveying software on iPads using TestFlight Show less