Darshan Karanth

Experience

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  Wipro Technologies

  Jan 2008 - Jul 2008

  Project Engineer

  Served as part of a team that developed web applications using ASP.NET in the Microsoft Visual Studio .NET 2003 platform.Created a web application that kept track of banking accounts and a web portal that allows selective access to pages to different employees of an organization.Implemented W3C standards while designing web applications by using CSS/HTML for presentation,C#for business logic and SQL/MS Access for data storage.Implemented AJAX in webpages to improve usability

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  CSS Corp

  Jun 2010 - Aug 2011

  Network Engineer

  L1 Technical support Engineer, Extreme Networks Troubleshoot hardware faults of Summit, Alpine and Black Diamond Series switchesSwitch configuration: upgrading/downgrading firmware, backing up/downloading configuration files, Link aggregation, lldp, Summit stacking technology, port security, Vlan configuration, STP, EAPS, OSPF, Network Login, Universal port, QoS configuration and Access list configuration (Scripting)L1 Network Engineer, Meru networks Troubleshoot Controller and AP hardware issues, client connectivity issues and AP-Controller association, Controller configuration: N+1, Radius Authentication, Rogue AP detection, Captive portal, IDS, Certificate management, ESSID and VLANAP configuration: Configuring AP Radio interfaces for RF bands, channel widthUpgrading and downgrading controller firmware. Show less

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  Cisco Systems

  Sept 2011 - Aug 2016

  Customer Support Engineer

  Customer Support Engineer, Cisco Systems TAC Acted as an advocate to enterprise customers of Cisco Systems product linesTroubleshoot and solve network issues by taking remote of Customer CLIRecreate customer network problems in lab and file new bugs whenever necessaryProvide information to customer about bugs if symptoms match. Analyze diffs on Code and check if changes have been added on the IOS codeInterfacing with Cisco engineering teams and customer account teams to ensure customer satisfactionDetailed documentation of case workRouting and Service Provider TAC, Cisco Systems Nov 2015 – Aug 2016Troubleshooting EIGRP, OSPF, static routing and BGP related issuesConfiguration and troubleshooting MPLS L2VPN, L3VPN and MPLS TEConfiguration and troubleshooting Multicast PIMPFRv3 configuration and troubleshooting LAN switching and Datacenter TAC, Cisco Systems Sept 2011 – Nov 2015Troubleshooting Layer 2 Connectivity issues, latency, STP loops and platform hardware issues on Nexus 7000/5000, Catalyst 6500, 4500 switches and 3750/3560/2960 switches Troubleshooting High cpu on Nexus 7000, Catalyst 6500 switches running supervisor 2T, 720 and Supervisor 32 and 4500 switches running supervisor 4,5,6,7 and 3750/3560/2960Troubleshooting hardware forwarding paths on Nexus/IOS switching platformsTroubleshooting Fabricpath, OTV, FEX and vPC related issues on Nexus platformsConfiguring and troubleshooting traffic monitoring configurations like ELAM, Ethanalyzer, Netdr, VACL & SPAN Configuration and Troubleshooting Netflow and SNMP Virtual Switching System (VSS) configuration and troubleshootingTroubleshooting IGMP and QoS on switching platforms Show less

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  VeloCloud, Now part of VMware

  Aug 2016 - Apr 2021

  • Lead technical presales activities for VMware SDWAN in India◦ Customers include large PSU’s, Telco companies and private sector organizations◦ Drive SDWAN PoCs for customers in India either on-site or remotely◦ Create, review and respond to RFP’s and compliance documents◦ Deliver solution presentations and conduct workshops together with Sales◦ Articulate competitive benefits over other OEM’s◦ Assist partners in their initial customer deployments◦ Interface with product management to translate customer requirements◦ Use Devops methodologies to automate large customer deployments with Python, Ansible and Terraform◦ Build greenfield DC deployment plans for new SASE PoP's Show less

  • Presales System Engineer

    Aug 2017 - Apr 2021

  • Support Engineer

    Aug 2016 - Aug 2017
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  Cloudbrink

  Apr 2021 - Mar 2023

  DevOps Lead

  Deploy, troubleshoot and audit Cloudbrink's multi-cloud (AWS, Azure , GCP, VMware) SaaS and edge infrastructure Setup observability for the SaaS infrastructure on prometheus, grafanaIncorporate CI using JenkinsExperienced at deployment automation using python, terraform, ansible and packerObservability automation using Grafana and prometheusExperienced at working on microservices architecture using docker and kubernetesAutomate large deployments using python, bashDatabase operations on Mongo DB and InfluxDB Show less

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  Netskope

  Apr 2023 - now

  Senior Product Manager

  Design new product features – NAT, Policy-based routing, IPv6, Webhooks, Config versioning, SDWAN client, AWS and Azure cloud deploymentsPresent new features to field teams and customersBuild and document cloud deployment topologies on AWS, Azure using terraformPresent competitive intelligence on other SDWAN/SSE productsBuild pricing calculator for Sales