Prince Singh

Experience

• 

  HCL Technologies Ltd

  Nov 2021 - Apr 2022

  Network Analyst
• 

  TELUS International

  Apr 2022 - now

  Managing materials shipment - Ship, postpone, and source spare materials, track missing shipments, troubleshoot and resolve issues regarding the Proman processSAP scheduling - Network status adjustment according to process rules, activities status set to DSPT for commitment datesHandling escalations - Review and validate escalations submitted, confirm technician capacity and availability, and coordinate resolution of escalated issues Fiber engineer with experience in the installation, testing, and maintenance of fiber optic cables. Proven ability to work independently and as part of a team. Excels at troubleshooting and problem solving.

  • Network Assurance Scheduling Coordinator

    Sept 2023 - now

  • Network Administrator

    Apr 2022 - Sept 2023