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Muhammad Faiz Ramli

Muhammad Faiz Ramli

Student Trainee

Followers of Muhammad Faiz Ramli48 followers
location of Muhammad Faiz RamliWilayah Persekutuan Kuala Lumpur, Malaysia

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  • Timeline

  • About me

    ITO Support Engineer at Hitachi Sunway Information Systems Sdn Bhd

  • Education

    • Universiti Teknikal Malaysia Melaka

      2017 - 2021

  • Experience

    • Epson precision (johor) Sdn Bd

      Sept 2020 - Apr 2021
      Student Trainee

    • Elyss Horizon Sdn Bhd

      Jun 2021 - Jan 2022
      Information Technology Technical Support

      • Manage and maintain client company's system infrastructure, CCTV, includes various operating systems (Win7, Win10, Windows Server)• Perform weekly maintenance of Sophos Antivirus in Sophos Admin Central as well as administered Sophos Antivirus endpoint• Regulate all software licenses and ensure that users are legally protected• Ensure daily and monthly backup always run smoothly in Veeam and the availability of valid backup

    • SNS Network (M) Sdn Bhd 512056-k

      Jun 2022 - Jan 2023
      Technical Support Engineer

      • Supports clients in installing and configuring computer hardware, server, storage like Synology or QNAP, software, networks, printers, and scanners• Attend both onsite and remote client support, ensuring users can be assisted and issues resolved no matter where they are operating• Perform a research and development of any latest or required solution before proposing to clients

    • EH Integrated Systems

      Jan 2023 - Apr 2024
      IT Operation Support

    • Hitachi Sunway Information Systems

      Jun 2024 - now
      IT Operation Engineer

  • Licenses & Certifications