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Jacob Ford

Jacob Ford

Followers of Jacob Ford732 followers
location of Jacob FordChicago, Illinois, United States

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  • Timeline

  • About me

    Technology Consultant | RSM US LLP

  • Education

    • Loyola University Chicago

      2018 - 2019
      Computer Science/Business Business/Commerce, General 3.65

      Activities and Societies: Dean’s List

    • University of Illinois Urbana-Champaign

      2022 - 2023
      Master of Science and Management - MSM Business Management, General 3.92

      Information Technology and Control Concentration | IBC | Rho Epsilon Real Estate Association

    • University of Illinois Urbana-Champaign

      2019 - 2022
      Bachelor's degree - College of Agricultural, Consumer and Environmental Sciences Agricultural & Consumer Economics: Policy, International Trade, & Development Cumulative GPA - 3.69

      Activities and Societies: Member of Zagłoba Polish Club - Teaching the UIUC community about Polish culture through volunteer events ( such as food drives). Member of UIUC Turkish Circle - Helped prepare several events that teach the UIUC community about life in Turkey. Assisted in hosting cooking and movie nights at UIUC's Asian American Cultural Center and Foreign Languages Building. IT Help Desk Supervisor for UIUC - Currently working for Technology Services

  • Experience

    • University of Illinois Urbana-Champaign

      Aug 2020 - Jul 2023

      o Collaborated with a team of consultants to support thousands of faculty, staff, and students with technical services offered by the University. Certain services included Skype (VoIP, NCOS, etc.), Account Management (Password Assistance, IllinoisNET WIFI Network Security Compliance, Email Forwarding, etc.), VPN setup and troubleshooting, Microsoft Software (Exchange Inbox creation, License Provisioning, 365 Apps Support), Zoom, and more.-o Provided support over the phone, through email, and in the field for over 300 general assignment classrooms to maintain a stable audiovisual system for the university.-o Informed clients and coordinated with several university departments on how to utilize networking services, computer security best practices, and audiovisual equipment. Show less

      • Information Technology Team Lead | Technology Services

        Aug 2021 - Jul 2023

      • Information Technology Consultant | Technology Services

        Aug 2020 - Jul 2021

    • Illinois Business Consulting

      Jan 2023 - Apr 2023
      Consultant

    • RSM US LLP

      Jul 2023 - now
      Business Application Associate Consultant

      Guiding mid-market businesses in the implementation of Microsoft D365 ERP systems. Focusing on using technical skills to build and customize existing finance and supply chain reporting platforms.

  • Licenses & Certifications