Fred Lopez, BVOPM

Experience

• 

  DeVry University

  Apr 2013 - Oct 2017

  Student Support Advisor/ Financial Aid

  -Use high level discretion and independent judgment, analyzes each student’s situation in order to develop and implement an individualized financial and academic plan that promotes student success. -Continuously evaluate the academic and financial plans throughout the student lifecycle and makes appropriate adjustments to ensure successful student outcomes.-Provide excellent customer service skills to resolve incoming service-related inquiries via phone and electronic communication avenues. Provides follow-up to inquiries as needed.-Assess risk factors that may contribute to attrition and proactively works to mitigate those risk factors. -Utilize reports and student feedback to identify academic or financial concerns affecting student progression, and create an action plan with the student to address these concerns-Help students explore alternatives to overcome issues or problems that may be barriers to persistence or graduation. -Assess need for other services and makes appropriate referrals.-Communicate current, detailed and accurate knowledge of college policies Show less

• 

  West Coast University

  Oct 2017 - Oct 2019

  Student Services Advisor
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  ThriveDX

  Nov 2019 - now

  • Senior Program Manager

    Jul 2024 - now

  • Partner Program Manager

    Feb 2022 - Jul 2024

  • Regional Manager of Student Success

    Mar 2020 - Jan 2022

  • Lead Student Success Manager

    Nov 2019 - Mar 2020