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Romzi Basardien

Romzi Basardien

Call Center Supervisor

Followers of Romzi Basardien531 followers
location of Romzi BasardienCity of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Implementation Specialist at Prescient

  • Education

    • Tertiary School in Business Administration (TSiBA)

      2012 - 2015
      Bachelor of Business Administration (BBA) Entrepreneurial leadership,Retail marketing and Corporate finance

      Activities and Societies: Student Representative Council (SRC) Academic Representative, First year student mentor, Business Management (Foundation) tutor Graduated with a Bachelor's of Business Administration, majoring in Entrepreneurial Leadership. Included are endorsements in Retail Marketing Management and Corporate Finance.

    • Tertiary School in Business Administration (TSiBA)

      2012 - 2012
      Higher Certificate in Business Administration (HCBA) Business Administration and Management, General

      Activities and Societies: Students Assisting Children's Homes (S.A.C.H)

    • Dar Ubaiy Institute for Quranic Studies

      2008 - 2011
      Memorisation of the Holy Quran

    • Westerford High School

      2003 - 2007
      Grade 12

  • Experience

    • Tertiary School in Business Administration (TSiBA)

      Dec 2013 - May 2014
      Call Center Supervisor

      The position required me to manage and monitor a call center team of twelve people. Daily, I was required to track each agent’s progress via a Microsoft Access data base, manage a funds list and assist with day-to-day issues. Furthermore, I helped develop strategies in terms of client relationship development and follow up.

    • Tertiary School in Business Administration (TSiBA)

      Dec 2014 - Jan 2015
      Call Center Representative

      The purpose of the call center was to raise funds for the institution by contacting its network and allowing it to pledge various types of contributions, i.e., monetary, voluntary, etc.

    • The Lewis Group

      Jul 2015 - Nov 2015
      Finance Intern

      Projects included changing over of systems, systems analysis, employee training and supplier compliance.

    • The Lewis Group

      Jan 2016 - Sept 2016
      System Administrator

      Facilitating the development, roll-out and operation of the creditor's system. Further duties include but are not limited to data analysis, data reporting and developing instructional guidelines for systems use.

    • State Street

      Oct 2016 - Sept 2018
      Fund Accountant Associate 1

      Associate 1 fund accountant focusing on pension funds.

    • In Association with Praxis Wealth and Risk Management (Pty) Ltd

      Oct 2018 - Nov 2019
      Independent Financial Advisor

      Praxis Wealth and Risk Management is a boutique financial services provider that focuses on providing tailored services to you, the client. With over 30 years of collective experience in financial services, you can rest assured that your financial well-being is in good hands. As a client of Praxis, you will develop a relationship with us as time goes on and have access to your accredited advisor when you us. Furthermore, you will have access to an array of added professional services such as investment specialists, business consultants, qualified chartered accountants, estate planners and so much more. Whether your needs are personal or business related, you are than welcome to contact us. Show less

    • Prescient

      Nov 2019 - now

      • Implementation Specialist

        Jul 2024 - now

      • Product Solutions Specialist

        Aug 2023 - Nov 2024

      • Senior Fund Accountant

        Mar 2021 - Oct 2023

      • Institutional Fund Accountant

        Nov 2019 - Mar 2021

  • Licenses & Certifications

    • Bachelor's in Business Administration

      Tertiary School in Business Administration (TSiBA)
      Dec 2015

    • Certificate of field research

      Northeastern University
      Jun 2014

    • Higher Certificate in Business Administration (HCBA)

      Tertiary School in Business Administration (TSiBA)
      Jan 2012

  • Honors & Awards

    • Awarded to Romzi Basardien
      Lewis Scholar The Lewis Group Feb 2013 In order to attain and retain the Lewis scholarship, one needs to attain a position within the top 10 of the student rankings for each year of study. I was fortunate enough to have retained the scholarship for the entire duration of my Bachelor's degree.
    • Awarded to Romzi Basardien
      Top student (HCBA) The Tertiary School in Business Administration (TSiBA Education) Dec 2012 I graduated HCBA at the top of my class.
    • Awarded to Romzi Basardien
      Dean's Merit List The Tertiary School in Business Administration (TSiBA Education) Jan 2012 Consistently made the Dean's Merit List for each year of study (2012 - 2015).

  • Volunteer Experience

    • Advanced Quranic teacher

      Issued by Heideveld Masjid and Cultural Society (HMCS) on Jan 2008
      Heideveld Masjid and Cultural Society (HMCS)Associated with Romzi Basardien

    • General member

      Issued by Students assisting children's homes (S.A.C.H) on Jan 2012
      Students assisting children's homes (S.A.C.H)Associated with Romzi Basardien

    • Business Management (Foundation) Tutor

      Issued by Tertiary School in Business Administration (TSiBA) on Feb 2013
      Tertiary School in Business Administration (TSiBA)Associated with Romzi Basardien