
JR Clamor
Founder, President, and Chairman

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About me
Project Manager, Field Business Analyst at ADP
Education

University of Arizona
2013 - 2017Major: Urban and Regional Development / Minor: Environmental Studies City/Urban, Community and Regional Planning SeniorActivities and Societies: Delta Sigma Phi, Dedicated Student Philanthropist, and Wildcat Events Board. Within my college experience I was heavily involved in my fraternity and clubs, which can be described below.
Experience

Untold Story Project
May 2012 - Jan 2014Founder, President, and Chairman• Developed a business plan for a non-profit that supported the homeless community in Phoenix, AZ• Organized meetings with the Untold Story Project Board of Directors, lawyers, and donor committees • Managed and directed Untold Story Project management positions

Summer Discovery
Jun 2014 - Aug 2017Head Resident DirectorHead Resident Director:•Supervised 50 Resident Counselor.•Reinforced, supported, and followed all policies values, rules and regulations of Summer Discovery; worked around the clock duty shifts through the entirety of the program period.Media Coordinator Assistant:•Filmed and took pictures for Summer Discovery. •Sorted media to appropriate files.•Used editing programs like Final Cut Pro, and Adobe Premier and Photoshop.Resident Counselor Duties: •Supervised, counseled, accompanied, and lived with over 700 high school sophomore through senior students from 47 states and over 70 countries participating in a pre-college enrichment program at the University of California, Los Angeles.•Participated actively in all program areas as assigned; supervised student’s safety and behavior while traveling to off-campus excursions; chaperoned students daily in dorms, classrooms, and expressions throughout the greater Los Angeles area; accompanied students to medicals facilities. •Reinforced, supported, and followed all policies values, rules and regulations of Summer Discovery; worked around the clock duty shifts through the entirety of the program period. Show less

Project FOCUS
Aug 2014 - May 2017Peer Mentor• Mentored students with intellectual disabilities in accessing academic and social opportunities available at the University of Arizona• Planned on-campus activities to ensure a safe and enjoyable environment

ADP
Sept 2017 - nowAs a dedicated Project Manager Field Business Analyst, I specialize in data-driven insights and Business Process Improvement (BPI) initiatives for optimizing MAS Next Gen Implementation. My expertise includes querying and analyzing data to uncover valuable insights, leading cross-functional teams in executing impactful BPI projects, creating innovative tools for streamlined workflows, project managing divisional initiatives with a focus on successful execution, and overseeing ongoing programs to foster continuous improvement for Implementation Managers. Show less Perform all activities that support client retention through the following four components - price negotiations and concessions, service-related concerns, proactive outreach, and survey follow-up programs. Maximizes retention by acting as the client advocate, working with MAS Accounting, Sales, Finance, Service, Implementation, and the Senior Leadership team to provide the best client experience by resolving any issues within our control that may affect the client's decision to stay with ADP. A mentor to Relationship Specialists. Show less Perform all activities that support client retention through the following four components - price negotiations and concessions, service-related concerns, proactive outreach, and survey follow-up programs. Maximizes retention by acting as the client advocate, working with MAS Accounting, Sales, Finance, Service, Implementation, and the Senior Leadership team to provide the best client experience by resolving any issues within our control that may affect the client's decision to stay with ADP. Show less
Project Manager, Field Business Analyst
May 2023 - nowProject Leader
Apr 2021 - Apr 2023Senior Relationship Specialist
Aug 2020 - Apr 2021Relationship Specialist
Aug 2018 - Aug 2020Client Support Specialist I
Sept 2017 - Aug 2018
Licenses & Certifications

Fundamental Payroll Certificate
Apr 2018
Lean Six Sigma Yellow Belt Certification
Arizona State UniversityAug 2020
Green Belt Six Sigma
Villanova UniversityOct 2020
Honors & Awards
- Awarded to JR ClamorClient Loyalty MVP ADP Senior Manager Jul 2019 The Client Loyalty MVP is a peer recognition award.
- Awarded to JR ClamorRelationship Specialist of the Month ADP Director of Client Loyalty Nov 2017 The management team nominated me for the Relationship Specialist of the Month
Volunteer Experience
Student Teacher
Issued by Junior Achievement of Arizona on Oct 2013
Associated with JR ClamorPainter
Issued by Ben's Bells Project on Aug 2013
Associated with JR ClamorFundraiser
Issued by Up 'till Dawn on Mar 2014
Associated with JR Clamor
Languages
- enEnglish
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