Arman Danial Azmi

Experience

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  TOPSHOP TOPMAN

  Jan 2021 - Jan 2021

  Retail Salesperson

  -Provide outstanding customer service by assisting shoppers, answering product inquiries, and offering tailored product recommendations.-Maintain a deep knowledge of product features and benefits to effectively convey value to customers and close sales.-Handle cash transactions, operate POS systems, and ensure cash register accuracy.-Merchandise and maintain store displays, ensuring an inviting and visually appealing shopping environment.-Collaborate with the team to create a positive work atmosphere, contribute to store events, and support store-wide sales initiatives. Tunjukkan kurang

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  Spirit AeroSystems

  Jun 2021 - Jan 2021

  Engineer Intern

  -Created a Part Illustration for the sealing application of an airbus A321 Forward Entry Door.-Learnt how to program and control the Automated Guided Vehicle that were used to spray paint the aero parts in the factory-Designed 3D drawings of the AGV's paint system where the drawings were then converted from AutoCAD to CATIA-Observed the assembly process of the ribs in the inboard flap of an airbus A321 XLR (New project)-Constructed a process flow on how to use and change the driller of a Semi-Automatic Drilling Unit (Semi-ADU) Tunjukkan kurang

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  Johnson Controls

  Jun 2022 - now

  Service Contract Sales Engineer

  -Responsible for finding new maintenance operations and overseeing a portfolio of over 65 on going operations spanning the entirety of Malaysia.-Successful in improving the revenue streams by working, meeting and maintaining strong relationship with customers.-Collaborated with clients to assess their specific needs and provided tailored maintenance solutions to ensure compliance with regulations.-Conducted regular client meetings and presentations to communicate the value of our services.-Worked closely with many different departments to ensure seamless execution of maintenance services, consistently meeting or exceeding client’s expectations.-Successfully managed a portfolio of key accounts, achieving at least 10% revenue growth through the identification of upsell opportunities. -Provided post-sales support, addressing client concerns and ensuring the timely resolution of technical issues. -Utilized Salesforce as a primary tool to manage and analyze customer data, resulting in improved customer relationship management.-Led efforts in client acquisition, cultivating relationships, and contributing to the expansion of the company's client base.-Collaboratively manage service costings to enhance customer satisfaction by closely coordinating with the operations team. Tunjukkan kurang