Doris Chen

Experience

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  Family Discount Center

  Apr 2009 - May 2016

  Front Desk Staff, Shelf Stocker

  - Worked as the cashier and stocker manager for a family business.- Communicated and assisted customers with translations with whatever the customers were looking for. - Stocked products and kept track of inventory - Operated different machinery such as key making machines, lottery, helium tanks, etc)

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  Root Seeking Summer Camp in China

  Jun 2016 - Jul 2016

  Participant

  -Experienced a once in a lifetime journey to China where I was able to trace back my roots and further understand my native language and culture.-Experienced traditional Chinese calligraphy, traditional Chinese cuisine and cooking and interacted with native Chinese high school students. -This experience led me to admire and appreciate my culture and ultimately, the reason for my pursuit in Mandarin Chinese, leading me to step foot into learning the language professionally and aiming to achieve superior level. Show less

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  Self Employed

  Jan 2017 - Dec 2022

  Tutor

  -Helped students study for math regents such as Algebra 1, Geometry, Algebra II and peer tutor with AP Calculus BC. -Gave examples and explanations for any problems students come across.

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  The Door - A Center of Alternatives

  Jun 2018 - Dec 2018

  Student

  -Participant of The Door's Summer Senior Success Camp, a 4-week program that helps rising high school seniors with the college admissions process. -Interacted with fellow rising high school seniors and gathered experience.-Conduct mock interviews, resume writing, and other components crucial to the college admission process.

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  ACE Mentor Program of Greater NY

  Oct 2018 - May 2019

  Student Intern

  -Team with fellow classmates in a mentorship hosted by Stantec. -Learned about many different types of engineering such as civil, construction, and mechanical as well as architecture and construction. -Learned to work together with different people; both adults and fellows to get things done and come up with a plan. -Interacted with heads of different engineering and architectural firms-Developed presentation skills through discussion on innovations to redesign Madison Square Garden Show less

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  Elmhurst Tutoring Services

  Jul 2019 - Sept 2019

  Elementary Summer School Teacher

  - Assisted students grades Pre-K through 6th with homework in subjects of reading, spelling, writing, and mathematics- Create innovative learning curriculum activities to promote student learning in English and mathematics- Organized an introduction to the Mandarin language curriculum including pinyin and simplified characters targeted towards elementary and middle school level learners. - Hosted physical education and group learning activities to promote student interactions.

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  Hunter College

  Aug 2019 - May 2023

  Pre-Health Student

  Biochemistry and Chinese BAHunter Chinese Flagship ProgramBRESI Theatre ProjectBiochemistry Proctor

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  Cornell Tech

  Jul 2020 - Jul 2020

  Student Intern

  -Selected for a paid, competitive, 1-week program combining computer science and design thinking. -A one-week computer science program that encourages women and underrepresented minorities to built and designed websites using CSS, HTML, and JavaScript.-Learned user-centered design principles, user interview strategies, and prototyping.-Collaborated with team members to create a website that focuses on raising awareness for ADHD.

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  Commvault

  Jan 2021 - Jan 2021

  Front-end Development Intern

  - Worked as an intern for Commvault Systems, a cybersecurity company located in Tinton Falls, New Jersey in association with Cornell Tech/Break Through Tech Program, inspiring women and BIPOC to dive into technology.- Worked alongside other interns to modify a google chrome extension (Hypercube Elementary) which acts as a storage source of information for Commvault employees.- Received mentorship and guidance from software developers and engineers from different fields of tech such as in Git, Ruby, etc. - Explored different programming languages such as Git, JavaScript, and Java to incorporate thoughtful modifications into workable chrome extension. Show less

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  Chinatown Cardiology, P.C.

  Apr 2021 - May 2023

  Medical Assistant

  -Assisted with greeting patients, translations, checking in and scheduling patient appointments, as well as taking vitals and necessary information before seeing the doctor. -Performed Echocardiogram (EKG/ECG), Finger stick coagulation test (INR) and taking blood pressure and heart rate.-Implemented Covid-19 precautions in clinic and maintain patient social distance measures, sterilization of office and patient rooms, equipment and devices. -Prepared patients for a variety of cardiac exams such as stress and regular echos, nuclear tests, ABI, abdominal and peripheral echos, as well as ablation varithena.-Prepared, set up, and explained different cardiac monitoring devices (holters, zywies, cardionets, preventice, rhythm express) to patients.- Checked coverage and activity of primary and secondary insurances Show less

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  Manhattan Cardiac Medical

  Jun 2021 - Aug 2021

  Medical Intern

  - Handled patient documents and procedure paperwork, sorting them into the appropriate areas- Scanned and updated patient data and recent procedures from paper results to online cloud. - Maintained proper covid-19 procedures and precautions throughout clinic with active sterilization and social distancing measures. - Documented and organized patient's individual billing and insurance coverages through understanding insurance billing.

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  Teladoc Health

  Jan 2022 - Jan 2022

  Software Development/Accessibility Intern

  The internship I gratefully took part in this Winter focused on digital accessibility to improve member experience. By being apart of this internship team, I was able to gain knowledge on the importance of accessibility and how websites implement protocols and use different assistive technologies to ensure positive interactions with users. A few points to summarize my internship experience:- Wrote alternative alt text for Teladoc Webpage and displayed in HTML site- Ran a Cognitive Walkthrough on Teladoc Careers page through the eyes of a individual with visual impairment, noting design complications, suggestions, and overall accessibility- Wrote user personas based off of conditions of interest with a focus on unknown disabilities- Learned about WCAG guidelines, A11y, Mobile Design and Development, UX research/Data Science, Quality Assurance, Product Design, Software Architecture, as well as Git Basics Show less

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  New York City Family Court

  Sept 2022 - Mar 2024

  Legal Typist

  -Work as a legal typist for a New York City Family Court Attorney-Attend seminars to review over most updated court documentation procedures-Type and format various legal documents for cases such as vouchers, affirmations, subpoenas, ad testificandums, service pursants, etc -Learn about the NYC Family court system, court procedures, as well as work done by lawyers-Deliver documents in quick, accurate and neat manner

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  Teladoc Health

  Jun 2023 - Aug 2023

  Digital Accessibility Analyst

  - Conducted thorough and accurate research on different areas of accessibility, healthcare disparities and outcomes.- Organized a virtual volunteering event in associated with the United Spinal Association where volunteers learned and wrote alternative text for the USA blog, and organized the distribution of incentives for participants.- Written blog post for United Spinal Association on Teladoc Health collab volunteering event.- Learned about the different roles of healthcare providers working in Teladoc Health through research and interviews as well as the impact of accessibility and telehealth services have on consultations. - Observed and took notes during annotation design review meetings to learn about the design aspect of accessibility before handing off to developers. - Enhanced writing skills through weekly blog posts within company wide business resource groups (BRGs).- Written, narrated and recorded different accessibility related videos and deliverables (5 minute guide on accessibility/ Healthcare disparities among PwD/ Roles of Healthcare providers) to share amongst company employees.- Created voluntary product accessibility template (VPAT) summaries for company webpages to ensure WCAG compliance standards are compliant. Show less

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  Acusense Biomedical

  Sept 2023 - Dec 2023

  Clinical Specialist Intern

  - Interned as a clinical specialist for a start-up medical technology company located in Tainan, Taiwan and also one of the pioneers in utilizing artificial intelligence and machine learning to predict the probability and time frame of intradialytic hypotension occurrence.- Responsible for researching American FDA regulations to further company developments into the United States.- Ran cognitive walkthroughs on company developed AI program in order to test for accuracy and precision of program as well as speed and utilization. - Planned meetings with overseas stakeholders and investors as well as potential business partners in New York, California, Czech Republic, Mozambique and Japan. -Attended different medical technology exhibitions in Taiwan to learn about Taiwan's technological developments and to network with different overseas business investors and potential partners.-Visited nationally distinguished dialysis centers such as Taipei Dialysis Center and National Taiwan University Hospital to pitch company's products.-Initiated cold emails to different home healthcare agencies in the greater New York Metropolitan area to seek interests in company products.-Conducted all exchanges within the company in Mandarin Chinese to further colloquial and professional Chinese language learning.- Gave professional presentation regarding heart disease and intradialytic hypotension risks, company products and internship experience entirely in Mandarin at Taipei 101 observation deck. Show less

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  Amadeo Travel Solutions/Empire Vacations

  Jul 2024 - Aug 2024

  Bilingual Tour Guide

  - Provided tours for Washington DC, Boston, Niagara Falls in Mandarin Chinese to tourists from around the world.- Enhanced customer satisfaction by using humor and informative snippets on destinations and American History. - Advocated for tourist safety and comfort on tour bus and at destination. - Provided overnight support including after work hours during multi-city trips. - Individualized tourist experience through personal engagement