
Catrin Doherty
Database Support and Membership Management Consultant

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About me
Product Analyst at The TJX Companies, Inc.
Education

University of Massachusetts Amherst
2019 - 2023Bachelor of Business Administration - BBA Operations and Information Management SeniorActivities and Societies: Smart Women Securities Club, Operations and Information Management (OIM) Club Cumulative GPA: 3.99Operations & Information Management major with a concentration in Information Systems

Francis W Parker Charter Essential School
2013 - 2019
University College Cork
2022 - 2022Studied abroad for the Spring 2022 semester

Isenberg School of Management, UMass Amherst
2021 - 2023Bachelor's degree Operations and Information Management SeniorGPA: 3.99
Experience

PACEs Connection
Sept 2018 - Sept 2018Database Support and Membership Management Consultant- Utilized Excel to organize basic membership data and update internal team documents- Consolidated quotes from interviews, articles, and podcasts to create PowerPoint presentation for conference

Texas Roadhouse
Jan 2019 - Sept 2020Host- Greeted up to 300 parties during peak hours ensuring guests accommodations and quality dining experience- Provided training to 5+ incoming hosts enabling them to independently perform tasks in job description within a week- Answered phone calls to make reservations, answered guest questions, greeting all guests in a friendly manner

Community Financial & Retirement Services
May 2021 - Nov 2021Marketing Program Manager- Established Redtail CRM, transferring client information from 380+ paper files as base from which to drive marketing campaigns- Used MailChimp to design client newsletters to get readers to respond to a CTA and read the full blog on website- Designed website additions from scratch on WordPress including a blog home page, five blog posts, a resource home page, video resources page, and contact form- Established a company Facebook presence by writing and updating weekly posts, and designed a Facebook advertisement- Actively maintained the company’s Google Business page, performing regular updates of business photos and articles, increasing Google profile views 196% within 4 months- Led a campaign to increase Google reviews from two to eleven which resulted in the business becoming the first organic search result for financial advisors in the area Show less

The TJX Companies, Inc.
May 2022 - Aug 2022IT Business Analyst Intern- Assisted in Jira management by working quickly and efficiently to add sprints and create error-free stories, enhancing project organization and efficiency- Supported sprint review presentations, ensuring smooth communication and collaboration within the team and accuracy of information presented- Co-authored a hackathon playbook in Confluence, providing clear instructions and resources to facilitate the organization of hackathons by TJX employees.- Conducted interviews with company experts to gather insights and requirements for the workbook's creation- Demonstrated strong interpersonal and communication skills, fostering positive working relationships with team members- Demonstrated a keen attention to detail while working quickly to meet project deadlines, earning recognition from colleagues for precision Show less

The TJX Companies, Inc.
Sept 2023 - nowProduct Analyst
Licenses & Certifications

SAP Student Recognition Award
SAP University AlliancesMay 2023
Business Analytics Certificate
University of Massachusetts AmherstMay 2023- View certificate

Intermediate Python
DataCampMay 2023 - View certificate

Microsoft Excel 2019 Advanced
PearsonApr 2021 - View certificate

TJX Insights Learning Program
The TJX Companies, Inc.Oct 2023 - View certificate

Introduction to ChatGPT
DataCampJun 2023 - View certificate

Microsoft Excel 2019 Introductory
PearsonMar 2021 - View certificate
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Certified SAFe® Product Owner / Product Manager
Scaled Agile (SAFe®) Training by Agile Certification AcademyDec 2023 - View certificate

Certified SAFe® 5 Practitioner
Scaled Agile, Inc.Jan 2024
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