Laura Baldwin

Experience

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  GEPIK Teachers

  Jan 2010 - May 2013

  ESL Teacher

  Co-taught with a Korean teacher in accordance with the GEPIK (Gyeonggi English Program in Korea) to teach regular classes and conduct/lead extra-curricular activities, after school programs and campsUsed a variety of multimedia, games and activities to facilitate the use of English in the classroomFollowed Government set guidelines to teach target vocabulary whilst encouraging speaking and listening skills Created lesson plans in a timely manner and communicated with co-teachers effectively to produce lessons that were inclusive to all levels, informative and educationalMaintained learner confidentiality at all times and ensured that relevant departments were consulted should a learner be experiencing difficultiesManaged classes for children ranging in ages from 10 to 16 yearsDeveloped and implemented lesson plans and Schemes of Work for all classes Show less

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  Go Train Ltd

  Sept 2013 - Apr 2016

  Preparation and collation of paperwork in accordance with Learn Direct standardised guidelinesPreparation of documentation and evidental support to apply for funding for each customer from Department for Work and Pensions and the European Socio-Economic FundPerforming diagnostics to assess and evaluate each customer’s learning needs and create Individual learning plans accordinglyMaintaining paper based and computer based personal records and individual learning plans in accordance with data protection lawsTraining of customers as mandated by the Department for Work and Pensions in a range of work skills, customer service skills and IT training to aid in finding gainful employment Leading tutor led courses in an ‘accelerated learning’ style which includes learning activities, discussions, online knowledge all consolidated with the completion of a portfolio to achieve OCR/City and Guilds CertificationEnsure high return rate, with a targeted re-enrolment rate of 80% Teach a range of skills to enable the learner to prepare for employment alongside CV writing, interview techniques, job searching/networking and how to fund further trainingSignpost learners onto appropriate agencies, training programs and welfare to work providers in the local community. Show less

  • National Careers Advisor

    Nov 2014 - Apr 2016

  • Tutor

    Sept 2013 - Apr 2016
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  RBLI (Royal British Legion Industries)

  May 2015 - Apr 2016

  Tutor

  Took a lead in creating a positive, inclusive ethos that promoted equality and diversity. Actively participated in quality assurance within the pilot, creating and generation project reports using Smartsheet to track project outcomes. Contributed to innovation in curriculum development which responded to the pilot’s needs including the identification of user requirements, planning, developing and evaluation of courses and course materials. Managed a caseload of Blended and Pure online learners participating within the pilot – including on-going support through the E-Learning platform as required and to provide feedback to users through the platform . Worked closely with East Kent College and OCR to track the success of the pilot project and to work collaboratively to improve project designs. As the role developed I was also responsible for managing my own clients (those not in Education, Training or Employment) and developed and sold a programme of employability skills and supported learning in accessing Further Education, Apprenticeships or Full time employment. Show less

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  Medway NHS Foundation Trust

  Apr 2016 - Jan 2017

  Workforce Resourcing Assistant Team Leader

  In this role I worked closely with the Resourcing Manager to bring about transformational change at Medway NHS Foundation Trust. My duties included, but were not limited to the following areas:Being fully conversant in TRAC, NHS Jobs and ESR to enable you me undertake day to day work duties including advertising, issuing correspondence throughout the recruitment life-cycle, completion of offer letters and contracts and other necessary administration Ensured that other staff undertake all recruitment administration (including advertising, short listing/interview documents, offer letters, administration of preemployment checks, sponsorship applications) efficiently and accurately and that job applicants’ first experience of the organisation is positive. Ensuring that all recruitment administration was carried out in a timely manner, meeting internal quality standards, relevant national frameworks and legal requirements Carrying out the appropriate appointment checks which included professional registration, police checks and other pre-employment for new starters and those changing post, as and when appropriate assisted in maintaining quality standards and performance measures for the HR service and make suggestions to improve efficiency and quality of service To provide specialist advice on the recruitment process, starting salaries, terms and conditions, including more complex cases,. Liaised with and advised all levels of staff on agreed HR policies and procedures using the appropriate tact and discretion. Organised induction for new starters including registering on Learning Modules and ensuring all mandatory training was scheduled depending on whether the staff was clinical or administrativeWorking with Head of Temporary Resourcing to develop a mandatory skills sign off for all Medway Bank Staff to ensure that the delivered to the same high standard as permanent staff. Show less

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  University for the Creative Arts

  Jan 2017 - Jan 2018

  Course Administrator

  Student related activities included: Producing course and unit handbooks. Organising course induction programmes and to producing and distributing induction packs to students. Administering the student unit selection process and register students on their full diet of units. Corresponding with students on behalf of the Course Leader and members of the course team through a variety of media including letter, e-mail, SMS and myUCA (the University’s virtual learning environment). Producing class lists and group lists for course teams as required.Dealing with students’ enquiries about their course, in person, by telephone and by mail, responding in a professional and timely manner.Managing administration of Moodle and Blackboard as well as MyUCA (Learning Management Systems)Administered the UKVI Tier 4 attendance monitoring process, as well as taking ownership of the student record and being responsible for the quality of student-related data held in the University’s student record system (SITS), and processing data in accordance with agreed processes.Course Leader and Head of School Support: Supported course teams in the organisation of field trips.Supported the organisation of final year shows, including access to The Graduate Fashion Show, updating the attendance list and sending invites. Collected and receipted student coursework (including preparing a schedule of hand-in / deadline dates).Organised meetings of Course Boards, End of year Exams Boards and taking minutes at meetings of School Boards of Study and School Boards of Examiners held on that campus, as requested by the Assistant Campus Registrar, and to write up minutes in accordance with the format and style determined by the Quality Assurance & Enhancement Department. Show less

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  ILA Vietnam

  Jul 2018 - Aug 2019

  Product Coordinator

  I started working for ILA in July as a teacher and was quickly seconded into the role of Programme Coordinator, my role and responsibilities are as follows: Create and maintain all necessary systems and documents that ensure smooth implementation and running of all courses in this programme. Liaise with centers, ensuring questions are easily answered.Track programme standards and do live lesson observations throughout all centers at ILA.Continuously open communication with Academic Department regarding projects, feedback, action plans or any other relevant issue. Provide training on new materials and review said training. Monitor the implementation of any changes made to the product to ensure ILA quality standards across all centers. Presentation of new projects and improvements to Board of Managers and relevant stakeholders. Manage product specific projects including design, communication, implementation, liasing with external suppliers, and monitoring ongoing feedback and development. Design and deliver training sessions to all relevant departments. Keep up to date with industry trends and propose upgrades to the relevant program as needed. Plan and schedule pilot classes to test changes to the product.Collect feedback from stakeholders (parents,students, teachers, staff) and make action plans to address any weak areas.Support in summer school planning, coordination and communication, as well as monitor implementation to ensure ILA quality standards are maintained.Development of E-Learning Modules with National Geographic for our teens programmes Show less

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  Kent County Council

  Aug 2019 - Jan 2024

  Senior Project Officer

  Support and manage a range of projects across the Directorate and within a multi-agencycontext at all stages of the project cycle, including preassessment, project initiation, planning,management of project dependencies, development of sustainability plan, assisting in theproject closure and lessons learned report.Monitor and evaluate the progress of the project, identifying any scope for improvement tocurrent projects or any problems or constraints as determined by legislation, national and localpolicy and initiatives, in order to develop project proposals and business cases which supportagreed and changing objectives.Monitor any relevant commissioning activity, as agreed with Senior Managers, in order toensure that overall project objectives are met.Maintain regular and effective communication with stakeholders, including recommendationsand reports on projects to ensure that informed decision making takes place.Develop specialist knowledge of project management techniques, relevant services andinitiatives related to the projects to enable informed decision making throughout the variousstages of the project and to ensure effective briefing to all stakeholders.Provide support to the Project Manager in the planning and monitoring of project budgets toensure tight financial controlDevelop, lead and implement the Social Care Workforce Race Equality Standards project, holding dae space focus groups with staff, gathering feedback, analysing large data sets and creating an action plan. Developed (with L&D) a core learning programme for all levels of the organisation, focusing on Equality, Diversity and Inclusion- Monitoring uptake and reviewing learning objectives against the training programmesDeveloped a number of core E-Learning ModulesCommissioned EDI Training and Learning CoursesOrganised guest speakers to talk on EDI topics and host whole organisation events (in person and online) for up to 5,000 staff Show less

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  West Kent Health and Care Partnership

  Dec 2023 - now

  Programme Officer

  The West Kent Health & Care Partnership (West Kent HCP) focuses on the implementationof the West Kent HCP transformation portfolio objectives. The West Kent HCP is acollaborative, system wide initiative between the full range of partners in West Kentincluding: Maidstone & Tunbridge Wells NHS Trust (MTW), Kent Community HealthFoundation Trust (KCHFT), Kent & Medway NHS & Social Care Partnership Trust (KMPT),West Kent Primary Care (WKPC), local authorities (Kent County Council/district councils),community and voluntary organisations, local residents and the Kent & Medway IntegratedCare Board (ICB). Our whole system priorities for the West Kent area mean that the WestKent HCP Joint Programme Management Office (JPMO) team works across all partnerproviders and organisations, and this role, which is primarily supporting the West Kent HCPDirector.At my time here I have been responsible for:Coordinating, developing and leading existing co-production and stakeholder engagement forums, establishing effective relationships and networks.Embed co-production at every level of the West Kent Health and Care Partnership Project manage development and delivery of commissioned project workManage day to day running of project work, including relationship management, stakeholder mapping, creating Standard Operating ProceduresManage the delivery of co-production sessions and events (focus groups)Provide research including desk and literature reviews, key informant interviews and surveys. Designing and reviewing materials and producing briefing documents/ reportsOrganising multi-provider eventsCommunity engagement, working with seldom heard voices Show less