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James J Griffin

James J Griffin

Technical Support Specialist

Followers of James J Griffin113 followers
location of James J GriffinPeabody, Massachusetts, United States

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  • Timeline

  • About me

    IT Lead at Teradyne

  • Education

    • American International College

      2009 - 2009
      Certificate Master Certificate PC and Networking with Security

      Program consisted of 824 hours of hands-on, instructor-led training• Complete server storage hard drive replication and imaging• Setup and configure remote assistance and remote desktop • Implementing a Microsoft windows server 2003 & 2008 network infrastructure, • Network Support & Fundamentals of Networking

  • Experience

    • American Career Institute

      Nov 2010 - Jan 2013
      Technical Support Specialist

      Technical Support Specialist at Woburn and Cambridge CampusMCSE, MCSA, MCTS, MCP, A+, NETWORK+ DCSE Foundation 2013 Portables, DCSE Foundation 2013 Desktops, DCSE Field - XPS 9P33/11.• Managing and maintaining a Microsoft server 2003 & 2008 /isa/ vpn environment • Setup and configure windows security through GPO’s and security configuration and management • Install Cat5 cabling and configure Wi-Fi Network • Troubleshooting network connections and install software, hardware, as needed• Manage active directory and desktop application issues on a daily basis• Install & configure windows XP, Vista, and Windows 7 operating system Show less

    • DecisionOne For Teradyne

      Jun 2013 - Jun 2016
      Desktop Support Specialist

      Supporting Over 1000 EmployeesInstall & Configure Windows 7 and 10 Install & Troubleshooting Software\Hardware, Imaging\Ghosting.Data Recovery, Network & Printer Setup.

    • Teradyne

      Jul 2016 - now
      Desktop Support Manager

      Supporting Over 1000 EmployeesInstall & Configure Windows 10 and 11, MacBookInstall & Troubleshooting Software\Hardware, Imaging,Data Recovery, Network & Printer setup, InTune\Azure.

  • Licenses & Certifications

    • DCSE Field - XPS 9P33/11

      Dell
      Oct 2013

    • DCSE Foundation 2013 Desktops

      Dell
      Oct 2013

    • DCSE Foundation 2013 Portables

      Dell
      Oct 2013

    • MCSE

      Microsoft
      Jul 2010

    • MCSA

      Microsoft
      May 2010

    • MCTS Windows 7

      Microsoft
      Apr 2010

    • MCP

      Microsoft
      Feb 2010

    • Network+

      CompTia
      Dec 2009

    • A+

      CompTia
      Nov 2009

    • Mac Integration Basics 10.12

      Apple
      Sept 2017