Kada Krita

Experience

• 

  Oriflame international

  Jun 2006 - Jun 2007

  Consultant

  :- Greeted the current clients and made them feel comfortable in their community. -Played a major role in the advertisement of the community and maximizing traffic . -Handling various queries of the clients; in person or Via phone or email. -manage a team of sellers and getting weekly reports For the company .

• 

  Lotus plus ait djebara said

  May 2007 - May 2009

  Person in charge for business and customers specifications

  - Purchased merchandises from auctions and wholesalers. -created innovative promotional marketing strategies. - developing effective sales incentives. -Formulate daily and weekly sales and activities reports.

• 

  Bipcell

  Jan 2010 - Aug 2011

  Store manager

  - provide merchandise to the store.-manage the sell process. -take care of the storage and the placement of goods.-leading the team of sellers .-negotiate the price with providers. -Managed cash control and switched consumer support criticisms .

• 

  GALA OIL

  Sept 2011 - Apr 2012

  Business delegate

  - search fo new clients.-studies of market prices .- doing the market research.-represent the company in government offices. -Formulate daily and weekly sales and activities reports.

• 

  Vodafone Qatar

  Nov 2012 - Feb 2013

  Postpaid direct sales agent

  -Introducing the postpaid product to the market -Maximizing the sales rate in a competitive environment -Leading a team of retailers in different areas

• 

  Qatar Airways

  Mar 2019 - now

  -Standard customer services duties .-Ensuring the delivery of five stars services .-Handling tracing and follow up of passengers files .-Preparing reports and charts when required .-Providing assistance and training to junior staff .- working for the best team performance . -working on altea Amadeus system .-Handling customer service duties -Making and handling baggage claim reports, settlement-Follow up the files to ensure maximum satisfaction of passengers-Making reports to higher staff on operations -Ensuring on time performance -Making basic tracing and communications via worldtracer

  • Baggage services duty officer

    Mar 2023 - now

  • Senior Baggage Services agent

    Apr 2016 - now

  • Baggage Service agent (CUSTOMER SERVICE)

    Feb 2013 - now

  • Baggage services Supervisor

    Mar 2019 - Mar 2023