Hiten Ghate

Experience

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  Scoot Tribe

  Jul 2021 - Aug 2022

  Sales Representative

  • Oversaw sales strategies, successfully exceeding targets by selling over 70 mopeds and all- terrain vehicles in under five months.• Devised and implemented up-selling tactics for accessory products and maintenance plans, significantly boosting revenue.• Innovated customer service procedures to enhance systematic organization, resulting in a 23% increase in average customer satisfaction for the quarter.• Diligently maintained records relating to sales, returns, and inventory availability.• Coached and guided new employees, enhancing their sales skills and contributing to theoverall company performance.• Provided reliable backup support in sales and repair domains as needed, showcasingversatility and commitment to business continuity. Show less

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  Walmart

  Jun 2022 - Aug 2022

  Engineer Data Analyst

  • Assured data quality and accuracy, leveraging SQL and Tableau for data creation, evaluation, and maintenance.• Conducted comprehensive analysis to uncover trends and patterns in large datasets, utilizing SQL and Tableau.• Developed compelling dashboards and reports, presenting data-driven findings effectively to stakeholders.• Collaborated with cross-functional, international teams, facilitating data-driven solutions despite time zone differences.Creating, verified, and distributed necessary documentation for reviewing results.• Defined project timelines, workflows, and requirements, ensuring streamlined processes and effective project management. Show less

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  CoreTrex Commerce | Amazon Agency

  Aug 2023 - Feb 2024

  Student Intern

  • Played a key role in the successful launch of a new product, coordinating cross-functional teams, setting timelines, and ensuring product readiness.• Participated in market research activities to identify industry trends and competitive insights, supporting data-driven decision-making. Developed targeted marketing campaigns, boosting engagement by 25%.• Developed targeted marketing campaigns, boosting engagement by 25%. Created and maintained KPI dashboards.• Feedback Integration: Actively sought feedback from supervisors and team members, using constructive criticism to continuously improve performance and contribute more effectively.• Customer Relationship Management: Cultivated strong client relationships, improving retention by 30%. Learned the importance of building and maintaining strong customer relationships by providing excellent customer service and addressing inquiries promptly. Show less

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  Walmart Advanced Systems & Robotics

  Jan 2024 - Jun 2024

  Robotics Field Engineer

  • Managed and resolved daily system issues for robotic operations at the customer site,leveraging expertise in Linux, Java, XML, SQL, and PLC programs.• Implemented engineering-recommended upgrades and reworks, leading to reduceddowntime and increased production capacity.• Improved operational efficiency] through proactive identification and resolution ofrobotic and software issues, utilizing command line skills.• Maintained and troubleshooted all robotic and structural issues, preventing operationalinterruptions. Show less

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  Saint-Gobain North America

  Jul 2024 - now

  Essentials of Manufacturing Program - Engineer

  Advanced Engineering Integration: Applied mechanical and electrical engineering principles to streamline production systems, using CAD and simulation software to enhance design accuracy and operational efficiency.Lean Manufacturing Practices: Adopted Lean methodologies to identify and eliminate waste, streamline production flow, and improve product quality, contributing to operational excellence initiatives.Sigma Methodology Application: Utilized Sigma principles to analyze manufacturing processes, identify variability reductions, and implement quality improvements, enhancing overall system performance.Software-Driven Innovation: Engineered and deployed custom software solutions that improved process controls and automation, utilizing data analytics to monitor and optimize manufacturing operations.Strategic Project Leadership: Managed high-priority projects focused on technological upgrades and process standardization, ensuring seamless integration of new systems and practices.Mentorship and Collaboration: Grew professionally through mentor-guided development and collaborative projects, learning from seasoned engineers and contributing to a culture of continuous improvement and innovation. Show less