Pritam Halder

Experience

• 

  Taj Hotels

  Oct 2008 - Mar 2009

  Industrial Trainee

  Industrial Exposure to all core departments including Front Office, Food and Beverage Service, Food Production and Housekeeping and also the other non-core departments.

• 

  The Leela Palaces, Hotels and Resorts

  Jun 2010 - Jan 2012

  Food and Beverage Team Member
• 

  Oberoi Hotels & Resorts

  Feb 2012 - Oct 2013

  Food & Beverage Assistant
• 

  Park Hyatt Chennai

  Oct 2013 - Aug 2016

  - Identification and acquisition of the potential clients into key accounts and keeping a track on their productivity. - Sell hotel guest-rooms, catering services, and banquet facilities through direct client contact to maximize hotel revenue.- Establish client base from organizations, associations, social, and corporate businesses through direct sales efforts with a purpose of securing business for the hotel to ensure that predetermined sales expectations are met and exceeded.- Analyse marketing trends and tracking competitors’ activities and providing valuable inputs for product enhancement and fine tuning sales & marketing strategies. - Identify and network with prospective partners generating business from existing accounts and developing new clientèle.- Maintain healthy business relationship with Corporate Clients & Business Partners and invite their personal feedback suggestions to ensure that the company provides the best of services to them thereby retaining them for future business development.- Develop and maintain relationships with key clients in order to produce Group and/or Convention Business.- Develop and review Personal Business Plan which is linked to hotel Annual Business Plan.- Competition Analysis & Tracking, Daily Statistical Analysis, Market Share Analysis & Networking.- Developing, conceptualizing and working together to increase the MICE business of the hotel.- System administrator for the software Delphi.- Champion for the Acquisition Portfolio of the hotel and manage the retention & growth portfolio also.- Champion for Hyatt Gold Passport - a loyalty programme of the hotel.- Efficiently manage the Public Sector Units (PSUs) for the hotel.- Managing half of the geographical corporate market of Chennai for room sales.- Managing Conference & Events sales with a buddy system.- Managing the most important accounts like IBM, Samsung, McKinsey & Co., BNP Paribas, Cholamandalam Murugappa Group, Vodafone, Sun Pharma, and many more. Show less - Identification and acquisition of the potential clients into key accounts and keeping a track on their productivity. - Sell hotel guest-rooms, catering services, and banquet facilities through direct client contact to maximize hotel revenue.- Establish client base from organizations, associations, social, and corporate businesses through direct sales efforts with a purpose of securing business for the hotel to ensure that predetermined sales expectations are met and exceeded.- Analyse marketing trends and tracking competitors’ activities and providing valuable inputs for product enhancement and fine tuning sales & marketing strategies. - Identify and network with prospective partners generating business from existing accounts and developing new clientèle.- Maintain healthy business relationship with Corporate Clients & Business Partners and invite their personal feedback suggestions to ensure that the company provides the best of services to them thereby retaining them for future business development.- Develop and maintain relationships with key clients in order to produce Group and/or Convention Business.- Develop and review Personal Business Plan which is linked to hotel Annual Business Plan.- Competition Analysis & Tracking, Daily Statistical Analysis, Market Share Analysis & Networking.- Developing, conceptualizing and working together to increase the MICE business of the hotel.- System administrator for the software Delphi.- Champion for the Acquisition Portfolio of the hotel and manage the retention & growth portfolio also.- Champion for Hyatt Gold Passport - a loyalty programme of the hotel.- Efficiently manage the Public Sector Units (PSUs) for the hotel.- Managing half of the geographical corporate market of Chennai for room sales.- Managing Conference & Events sales with a buddy system.- Managing the most important accounts like Samsung, McKinsey & Company, BNP Paribas, Cholamandalam Murugappa Group, Vodafone, Sun Pharma, and many more. Show less - Responsible for maximizing the sale of the event space, The Apartment.- Maintaining data pertaining to segments, nationalities, sources, etc., rate master, materialization, top accounts. - Solicit and communicate feedback from the market. - Contribute to product and service improvements.- Establish rapport with guests maintaining effective customer relationships and handle guest enquiries, requests either personally or over the phone. - Personally verify the guest experience. - Spend time in each function/event to ensure that the function/event is managed well by event service and supporting teams to ensure guest delight. - Actively endeavour to seek and resolve guest complaints, where possible, exercise judgement and escalate it to appropriate higher authorities wherever required. Show less

  • Sales Manager

    Oct 2015 - Aug 2016

  • Sales Executive

    Aug 2014 - Sept 2015

  • Event Sales Executive

    Oct 2013 - Jul 2014
• 

  Westin Hotels & Resorts

  Sept 2016 - May 2017

  Sales Manager

  - Identification and acquisition of the potential clients into key accounts and keeping a track on their productivity. - Sell hotel guest-rooms, catering services, and banquet facilities through direct client contact to maximize hotel revenue.- Establish client base from organizations, associations, social, and corporate businesses through direct sales efforts with a purpose of securing business for the hotel to ensure that predetermined sales expectations are met and exceeded.- Analyse marketing trends and tracking competitors’ activities and providing valuable inputs for product enhancement and fine tuning sales & marketing strategies. - Identify and network with prospective partners generating business from existing accounts and developing new clientèle.- Maintain healthy business relationship with Corporate Clients & Business Partners and invite their personal feedback suggestions to ensure that the company provides the best of services to them thereby retaining them for future business development.- Develop and maintain relationships with key clients in order to produce Group and/or Convention Business.- Develop and review Personal Business Plan which is linked to hotel Annual Business Plan.- Competition Analysis & Tracking, Daily Statistical Analysis, Market Share Analysis & Networking.- Developing, conceptualizing and working together to increase the MICE business of the hotel.- Champion for the Acquisition Portfolio of the hotel and manage the retention & growth portfolio also.- Managing half of the geographical corporate market of Chennai for room sales.- Managing Conference & Events sales with a buddy system.- Managing the most important accounts like BNY Mellon, BNP Paribas, Societe Generale, Dow Chemicals, Verizon, Royal Bank of Scotland, Franklin Templeton, Emerio, NTT Data, CGI, and many more. Show less

• 

  Hyatt Regency

  Jun 2017 - Nov 2017

  Sales Manager
• 

  Novotel ibis Chennai OMR

  Nov 2017 - Aug 2018

  Senior Sales Manager
• 

  The Oberoi Group

  Sept 2018 - Nov 2023

  • Sales Manager - National Sales

    Dec 2021 - Nov 2023

  • Deputy Sales Manager - National Sales

    Sept 2018 - Nov 2021