
Luisa Tiranardi
Sales Office coordinator

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About me
WW Professional Services Integration Director
Education

Champlain Regional College, Longueuil
1989 - 1991DEC Commerce
McGill University
1991 - 1994BCom International Business & Entrepreneurship
Experience

Weighpack Systems
Jan 1995 - Jan 1997Sales Office coordinatorSales support, client contact for product details as well as client's orders, business reporting, marketing assistance

Westcliff
Jan 1997 - Jan 2000Assistant, operations department
IATA
Jan 2000 - Jan 2007Assistant Manager - Airport Consulting•First point of contact with the client once proposals are accepted. Liaise with clients world-wide regarding projects.•Act as information resource and trouble-shooter to division on various software programs.•Prepare, negotiate and process contracts (Liaise with Legal) for the Consulting department (and facilitate contract preparation and process for our regional offices). •Co-ordinate and maintain financial records and produce reports for Consulting, liaise with Finance for billing, prepare invoices, chase bad debt, prepare monthly Forecasts, and yearly budget for 3 departments with revenue of over 4 million dollars. •Train and supervise the airports and air navigation assistants and provide support to the airports consultancy team with any queries, travel reservations, translations, document formatting. •Organize core activities such as various airline and airport meetings. Prepare necessary documentation, attendance lists and other related documents. •Managed several consulting projects with the European Commission.•Project coordination for the GNSS project in Africa. Show less

Dassault Systèmes
Apr 2007 - nowIntegration Director for the Services business of acquisitionsMission: Plan, lead and execute the integration of Newly Acquired Companies within 3DS processes, operations, culture and organization to deliver expected Business Plan• Prepare and define the integration strategy & plan in respect of 3DS business strategy and Newly Acquired Companies’ specificities. • Set up, manage and/or actively contribute to a dedicated project team including representatives from 3DS and from Newly Acquired Companies. • Analyze the gaps between 3DS and Newly Acquired Companies processes, tools and policies, determine and implement convergence plans.• Monitor and execute integration activities according to the project and business plan and specific Key Performance Indicators.• Provide a first level of support to overcome obstacles to the progress of the project, alert and report risks, and provide visibility to 3DS Executive committee,• Act as a coach for Newly Acquired Company stakeholders to foster commitment through awareness, understanding, engagement, alignment and action. • Act as a change management enabler, communicating with employees of Newly Acquired Companies, defining and delivering knowledge transfer programs and assisting teams of Newly Acquired Companies throughout the adoption phase of 3DS processes and tools. • Contribute to the transition of Newly Acquired Companies in the 3DS organization by sharing expertise acquired throughout the project with different 3DS functions in the fields (Geo, Brands, Central functions and channels) and by securing the most suitable resource assignment in view of business objectives.• Elaborate and constantly enhance the integration methodology to gain efficiency, leveraging past integration experience. Show less Integration Specialist for the Services business of acquisitionsMission: Plan, lead and execute the integration of Newly Acquired Companies within 3DS processes, operations, culture and organization to deliver expected Business Plan• Prepare and define the integration strategy & plan in respect of 3DS business strategy and Newly Acquired Companies’ specificities. • Set up, manage and/or actively contribute to a dedicated project team including representatives from 3DS and from Newly Acquired Companies. • Analyze the gaps between 3DS and Newly Acquired Companies processes, tools and policies, determine and implement convergence plans.• Monitor and execute integration activities according to the project and business plan and specific Key Performance Indicators.• Provide a first level of support to overcome obstacles to the progress of the project, alert and report risks, and provide visibility to 3DS Executive committee,• Act as a coach for Newly Acquired Company stakeholders to foster commitment through awareness, understanding, engagement, alignment and action. • Act as a change management enabler, communicating with employees of Newly Acquired Companies, defining and delivering knowledge transfer programs and assisting teams of Newly Acquired Companies throughout the adoption phase of 3DS processes and tools. • Contribute to the transition of Newly Acquired Companies in the 3DS organization by sharing expertise acquired throughout the project with different 3DS functions in the fields (Geo, Brands, Central functions and channels) and by securing the most suitable resource assignment in view of business objectives.• Elaborate and constantly enhance the integration methodology to gain efficiency, leveraging past integration experience. Show less Key member of the worldwide services team that established a Shared Services Center for DS Services sales business administration activities. Objective and achievements included:o Leading the harmonization of Shared Services Center processes worldwideo Establishing and managing the governance model of the Shared Services Center with DS Brandso Putting in place a Service Level Agreement for the stakeholderso Setting up and optimizing the Shared Services Center structure (tools, training material, etc) to become a scalable organization able to support high volume of transactions and multiple integral clients Member of the integration team at Dassault Systemes, responsible for integrating newly acquired companies within 3DS processes, operations, culture and organization to deliver the expected Business Plan Show less
WW Professional Services PATH Integration Director
Apr 2023 - nowWW Senior Consultant, Process and Operations Strategy, Services Operations
Feb 2016 - Apr 2023Worldwide Senior Buisness Operations Manager
Jul 2014 - Feb 2016Senior Manager - Sales Business Operations, Services NAM
Jan 2010 - Jul 2014Contracts Manager
Apr 2007 - Dec 2009
Licenses & Certifications
- View certificate

Certified ScrumMaster (CSM)
Scrum AllianceJun 2019
Languages
- enEnglish
- frFrench
- itItalian
- spSpanish
- poPortuguese
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