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Mebin Mathew

Mebin Mathew

Customer Relations Manager

Followers of Mebin Mathew2000 followers
location of Mebin MathewGurugram, Haryana, India

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  • Timeline

  • About me

    Account Director - Compass Communications

  • Education

    • St. Paul's School

      -

    • Sri Aurobindo Centre for Arts and Communication

      2015 - 2016
      Post Graduate Diploma Public Relations, Advertising, and Applied Communication

    • St. Stephen's College

      2010 - 2013
      Bachelor's degree History

      Activities and Societies: I was part of a few societies in college which were in line with my interests. I joined the Students Union Society, The Social Service League, The Wildlife Society and The Hiking Club out of my love for travelling and exploring new places. I was also a part of The History Society of our college.

  • Experience

    • CashKaro.com

      Jan 2014 - Apr 2015
      Customer Relations Manager

      I worked at CashKaro.com as Customer Relations Manager to bridge the gap between customers and CashKaro.Basic CRM roles I imbibed were:(1) Helping customers and keen e-commerce enthusiasts understand the concept and value proposition of CashKaro. (2) Retaining customers at CashKaro. Ensuring that converted and active CashKaro members continue to shop via CashKaro. Brainstorming on special incentives, engagement programs, etc to keep CashKaro members engaged with the brand(3) Keeping a close eye on competitors, evaluating their strategy and making sense out of their experiments(4) Handled user queries on social media platforms (Facebook & Twitter) (5) Handled the review page on www.mouthshut.com Got the opportunity to suggest and implement my ideas for Cashkaro's PR activities.Made Youtube videos for Cashkaro's Youtube channel. Show less

    • Genesis BCW

      May 2016 - Dec 2018
      Senior Associate

      Managing Star Sports Communications (Managed Media & Communications for Pro Kabaddi League, Khelo India and Indian Premier League)

    • MSLGROUP

      Dec 2018 - Apr 2021

      • Manager

        Oct 2019 - Apr 2021

      • Senior Account Executive

        Dec 2018 - Oct 2019

    • MSLGROUP India

      Apr 2021 - Jan 2022
      Senior Manager

    • Current Global

      Dec 2021 - Jan 2025

      • Account Director

        May 2024 - Jan 2025

      • Senior Manager

        Dec 2021 - Jul 2024

    • Compass Communications LLP

      Dec 2024 - now
      Account Director

  • Licenses & Certifications

    • Verified International Academic Qualifications

      World Education Services
      Dec 2021
      View certificate certificate