Md Rezwan Al Islam

Experience

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  Carnegie Mellon University

  Jan 2007 - Aug 2007

  Director of Marketing and Public Relation, Incoming Freshman Orientation Class of 2011

  • Spearheaded the marketing and public relation for Orientation including print, web and local media adhering to strict budgetary guidelines• Assisted in organizing development, training and support for 4 Orientation Leaders and 10 Orientation Counselors• Provided oversight to new events, while coordinating with other universities to organize joint events• Presented a final report upon completion of the program to the Director of Student Activities recommending future improvement prospects Show less

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  Qatar Foundation

  May 2007 - Aug 2007

  Web Developer

  • Met with the client on a regular basis servicing client demands, performing requirement analysis and scoping of a web-portal project• Created, implemented and tested the solution on 5 different setups before launching live

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  Ibtikar Qatar

  Jan 2008 - Jan 2010

  Founder and CEO

  Founder of Ibtikar Qatar - operating in the fields of Business Consultation, IT Solutions, Garments & Accessories Trading and Retailing, and Events Management.

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  Qatar Foundation

  Jan 2008 - Sept 2008

  Community Development Advisor

  • Attend comprehensive training on community building based on QF Community Development Model• Enforce community standards and residence hall policies, organized events and managed relationships for more than 200 residents• Counsel resident students seeking assistance with their personal and professional development

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  Deloitte

  May 2008 - Jul 2008

  Business Analyst (Intern), Management Consulting Division

  • Created “HR Policy and Procedures Manual” and “Code of Ethics Manual” for a $450 Million USD Insurance Startup as a part of ‘Human Capital’• Completely re-wrote “Inter-departmental Collaboration Guide” for the local office as a member of ‘Human Capital’• Performed a complete ‘Feasibility Study’ on a proposed QR 26 Million ‘Sports Management Company” as a part of ‘Organization and Operations’• Wrote a winning ’Business Plan’ for a $1 Million USD “Service Management Company” as a member of ‘Organization and Operations’ Show less

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  QFRadio

  Jan 2010 - Jan 2011

  Content Specialist

  Developed and maintained social media and new technology applications. Produced and hosted “Al Howar” (“The Dialog”), a magazine program involving students discussing social topics. Provided assistance to other producers and served as a liaison with the student community of Education City. Provided training to QF Radio staff on radio writing, film equipment and filmmaking for the upcoming TV project. Distributed content across multiple platforms including web, radio and television. Conceptualized, planned, shot, edited, and distributed audio and video advertisements, commercials and promotional materials. Assisted in the implementation and troubleshooting of hardware and software for the TV project and developed content for the HD flat screens running on Cisco platform. Show less

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  Fuego Digital Media QSTP-LLC

  Jan 2011 - Jan 2013

  Innovated, strategized, and led the socialization and mobilization of technologies, clients, and projects. Advised clients on campaigns in social and mobile platforms, executed and managed the campaigns integrating Search Engine Optimization (SEO), Search Engine Marketing (SEM), and Social Media Optimization and Marketing (SMOM). Researched various industries, markets, trends, and best practices; Established New Media as a key component of the organization, created departmental budget and resources plan to execute projects. Collaborated with other Directors of the firm to integrate and incorporate New Media components in to existing technologies and business processes. Initiated new business development, created and presented proposals, tender documents and presentations, finalized agreements and contracts, and followed through with after sales ensuring that all targets are met and benchmarked against appropriate Key Performance Indicators (KPI). Show less Devised online communication, social media, marketing, engagement, audience building, mobile application and digital strategy for various clients from education, healthcare, banking and technology industries of Qatar. Conceptualized, wireframed and product developed mobile applications in iOS, Android and Blackberry platforms for clients and internal Fuego requirements. Created content calendar, and social and mobile content accordingly for clients’ digital presence. Collaborated with other project managers in developing and improving internal Fuego technologies. Developed Fuego’s own marketing, communication and social media strategy. Project Managed multiple CMS based websites, social media, and mobile application projects. Conducted monthly social media and mobile app seminars and workshops for current and prospective clients as a part of business continuity, client relations, and business development efforts. Carried out various other business development and marketing responsibilities for new client acquisition. Show less

  • Director New Media

    Jan 2012 - Jan 2013

  • Social Media Specialist

    Jan 2011 - Jan 2012
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  Sidra Medicine

  Jun 2013 - Jan 2018

  Head of Digital

  Established the Digital unit within the Communications department overlooking all audio-visual(s), rich media, interactivity, digital media and publishing, social media, and web and mobile technologies and applications. Write the unit strategy, objectives, scope of services, plan and supporting projects charters, process flows, policies according to The Joint Commission standards and procedures. Create the unit budget and resource plan for 2013-2018. In charge of budget allocation, resource planning and management, and day-to-day operation of the unit.Served as the focal point from Communications, Marketing and Patient Experience department for Information Technology (IT), Innovation and Mobility (InvM), Information Management (IM), and Medical Informatics (MI) advising on Sidra’s Enterprise Content Management System (ECMS), Learning Management System (LMS), Customer Relationship Management (CRM), Short Messaging System (SMS) gateway, Enterprise Resource Planning (ERP), Clinical Information System (CIS), Electronic Medical Record (EMR), Patient Electronically Accessible Record for Life (PEARL), Public Patient Portal (PPP), Health Information Exchange (HIX), Public Information Screens (PIS) (SCALA), and Patient Entertainment System (PES). Guide the department to adapt and adopt W3C web content (WCAG) and mobile accessibility guidelines and Accessible Rich Internet Applications (WAI-ARIA). Introduce and encourage the use of Creative Commons (CC) licenses for applicable Sidra produced content.Evaluated, tested, and commissioned new technologies and relevant content. Portfolio includes: Augmented Reality (AR) using Qualcomm Vuforia and Blippar, Virtual Reality (VR) with Oculus Rift, Game Development with Unity 3D, Surface Computing with Microsoft PixelSense, Wearable Computing with Google Glass and MYO Arm Band, Gesture Recognition and Motion Detection with KINECT and Leap Motion, Medical Visualization with Blender and Medical Avatar, and 3D printing. Show less

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  Syntec Global

  Mar 2018 - Jun 2018

  Project Director, Interim Chief Information Officer (CIO)

  • Headhunted to serve as the International Subject Matter Expert and Project Director for the digital transformation and automation of Shaheed Suhrawardy Medical College and Hospital (ShSMCH), an 800-bed hospital built in 1963, one of Bangladesh's oldest and largest public healthcare facilities. ShSMCH is the pilot with another 160 public hospitals in the pipeline to be completed in the next 5 years. Reported to the leadership of the Ministry of Health and Family Welfare, Director General of Health Services, and the Ministry of Finance. • Applied Design Thinking and Human Centered Design, and exercised Outcome Driven Innovation (ODI) principles and Jobs To Be Done (JTBD) framework to create and validate end to end customer (patient) journeys as well as the entire workflow for all involved stakeholders, internal and external.• Developed the entire digital transformation strategy, action plan, execution framework, impact assessment metrics, Key Performance Indicators (KPI), and measures of success including caregiver's training, community engagement and outreach.• Generated a step by step commercial revenue and monetization plan for the government and the hospital.• Created the standard for Health Information Exchange (HIE) between all public hospitals run and to be run on the platform with the stringent data privacy and governance regulations modeled after HIPAA and FHIR HL7.• Defined the scope of the project for the entire automation: Patient Registration & Identity Management (PRIM), Patient & Ward Management, Electronic Medical Records, ERP, Analytics and Business Intelligence, Patient Portal.• Designed the high-level system architecture, and developed the Business-Functional-Technical requirements document, Solution Design Document (SDD), the Software Requirements Specification (SRS), etc.• Served as the interim CIO until completion of development, testing, implementation, training, and handover. Show less

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  One of Qatar's Largest Privately Held Investment Groups

  Jul 2018 - Jul 2021

  Digital and Business Transformation Consultant

  Provide strategic advisory, development, execution, and day to day operations for the group's following new ventures:• Financial services and technology (FinTech): Payment Gateway, POS, mPOS, e-POS, Digital Wallet (e-Wallet and m-Wallet), lifestyle and loyalty systems, connectivity with the national switch, interfacing and integration with multiple Real Time Gross Settlement (RTGS) systems, Blockchain, and various B2B and B2C applications for autonomous investments, wealth management, and personal financial services.• Smart sensors and IoT based system for Agro-fisheries: Hydroponics, Recirculating Aquaculture System (RAS), Aquaponics (multi-species yield), online and offline connected marketplace, and vertical and precision farming.• Manufacturing and production of medicine and pharmaceuticals: Generic drugs as well as R&D for personalized medicine, herbal, organics, and nutraceuticals as well as alternative medicines.• Automotive and industrial batteries: Using the very best and latest of Maintenance Free (MF) technologies and a completely automated state-of-the-art assembly line with a monthly production capacity of 60,000 units with expected upscaling to 100,000 units/month within first 18 months of operations.• FMCG: a full range of products for women, men, babies, generic household and sanitary, plastic, and other consumables.• Media and Communication: Setting up and leading a Strategic Business Unit (SBU) for a special internal project involving the upcoming World Cup 2022 in Qatar. Show less

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  Robi Axiata Limited

  Jun 2019 - Jul 2021

  Vice President, Enterprise Business Solutions

  • Crafted the company vision with business and IT heads to bring Robi to a XAAS (Anything-as-a-service) player.• Developed a 5-year roadmap of Cloud-based services and value proposition.• Identifying the key projects, enabling systems, process transformation areas, and capabilities.• Designed, defined, and lead the implementation of Cloud value propositions.• Formulated standard pricing, customized value propositions, and bidding.• Acted as a cohesive force between IT and Enterprise Sales.• Defined and oversaw the delivery of integrated reporting covering business, technical and customer views.• Led a team of marketers and solutions architects, domain specialists with a strategic mandate to innovate, implement new capabilities and grow our portfolio of cloud solutions and services tailored to our industry markets and client base.• Innovated team development.• Strategically consulted and spearheaded the IT business planning.• Service offering - strategy, design, and transition.• Built a collaborative environment with technology partners to foster innovation in service outcomes. Show less

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  BAT

  Aug 2021 - now

  • Establishing the contribution that technology can make to business objectives using a range of techniques such as eliciting & documenting requirements with stakeholders, conducting feasibility studies, producing business models, preparing business cases, usability requirements analysis, and usability evaluation.• Identifying and acquiring agreement on the requirements/features which will be most beneficial to the business.• Providing input to and/or assist in ensuring compliance with agreed best practices, preparing operational/implementation IT plans, creation and maintenance of IT strategies, budget proposals, resourcing plans, and project plans.• Identifying and raising issues impacting the execution of strategic/operational/project plans.• Understanding the overall Enterprise Architecture and assess the degree of conformance of existing and new business processes.• Being responsible for the implementation of solutions – checking against the initial requirements.𝗖𝗼𝗿𝗲 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀:• Enterprise Architects – understand overall enterprise architecture and collaborate to ensure conformance to the architecture. • Solution Architects and Delivery - collaborate to ensure solutions meet the business requirements. • Project Managers – contribute to project plans and ensure deliverables are produced to time, cost & quality.• Planning – support the development of IT plans and budgets.• Business Partners and Business Unit IT managers – collaborate on the provision of professional BA services in line with agreed priorities of the business.• Business Units (eCommerce, Digital Brand Activation, and other business areas) - drive consumer engagement and satisfaction.• IT functional managers, Project Managers, Business reps – collaborate in the execution of planning and analysis services and delivery of required outputs.• 3rd Party Vendors – non-commercial supplier relationships focused on operational and project activities. Show less

  • Senior Manager, IDT Operations

    Aug 2023 - now

  • Senior Manager, IDT Marketing

    Aug 2021 - Jul 2023