Kerwin Tan

Experience

• 

  Phee Group

  Oct 2016 - Feb 2017

  Business Process Analyst

  •Interviewed and communicated with various Business Unit Managers and department heads to understand business process flow, pain points and identified issues in the respective process flow•Reviewed, analyzed and mapped out the existing business process with the aim to identify areas for improvement using Microsoft Visio. •Ideated on areas for improvements, ran by with respective business unit heads, and proposed the new system process flow to the stakeholders, which was accepted and implemented.•Developed an excel model for pricing decisions, trained and coached relevant staff to be equipped with Microsoft Excel skills to do away with manual searching of data in the system.•Conducted presentation skills workshop for colleagues to acquire the skills useful for their work. Show less

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  NUS Industrial & Systems Engineering Club

  Aug 2020 - Jul 2021

  President

  • Set and moderated goals for the club • Facilitated, supported and coordinated all activities of the club• Planned, arranged and chaired all meetings with club members, as needed• Developed and maintained cordial relationships with staff advisors, students and external companies

• 

  Gorica Asia Pte Ltd

  May 2021 - Aug 2021

  Project Management Intern

  • Drafted purchase order forms and liaised with external vendor to ensure goods and materials are procured for the worksite.• Conducted an Antigen Rapid Test workshop for the foreign workers living in the dormitories. • Applied project management knowledge to create work schedule for a playground project to keep track of the progress of work done. • Prepared the material approval form consisting of all required materials for the project and the available designs that are offered for the client. Show less

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  FDM Group

  Jun 2022 - Oct 2024

  Project Support/Business Analyst
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  DBS Bank

  Aug 2022 - now

  Business Analyst

  Regional CBO Management - Technology and Operations• Collaborate with multiple regional stakeholders• Conducted workshops and training sessions for users, ensuring smooth transition and minimal disruption to operations• Facilitate in the migration of existing consumer banking operations processes to a new system• Resolve project issues and conflicts• Gather business requirements and documentation to translate into user stories, use cases and process flow diagrams