Riya Sethi

Experience

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  Walmart

  Apr 2018 - Dec 2019

  Customer Service Manager

  ● Managed front-end inventory for all shifts and ordered supplies, handling an average of 50+ inventory items per week, to ensure continuous availability and smooth operations in government sector environments.● Administered the inventory database, updating 100+ product SKUs, specifications, and availability with 100% accuracy, maintaining precise and up-to-date records for government departments like CRA and CIC.● Prepared 20+ communication and promotional materials for weekly meetings, showcasing effective communication skills and contributing to successful marketing campaigns in the government sector.● Consistently met tight deadlines while maintaining a high quality of work, achieving 97% completion of assigned tasks on time, demonstrating strong time management abilities that align well with government job requirements.● Designed 15+ eye-catching planograms, sell sheets, and presentations on Canvas, contributing to a 10% increase in customer engagement, a valuable skill in government roles to effectively engage with the public.● Skillfully assigned task lists to 10+ associates, ensuring efficient store operations, and resolving 50+ product issues with a 45% success rate in customer satisfaction, reflecting excellent organizational and problem-solving capabilities, essential for government job roles. Show less

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  The Tax Team

  Jan 2019 - Dec 2019

  Bookkeeper

  • Recommended and established QuickBooks accounting software for the company to reflect accurate financial records.• Collected thousands of dollars in past due payments from difficult clients profiting the company. Praised by management for contacting and collecting past due accounts while maintaining a positive and professional relationship with customers.• Completed all duties including accounts receivable, accounts payable, payroll cheque run, reconciling accounts, bank deposits, billing invoices to clients, along with other administrative duties.• Prioritized invoices according to cash discount potential and payment terms. Prepared batches for data entry Show less

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  Bullet Express Canada

  Jan 2020 - Jun 2022

  Administrative Assistant

  ● Hired and screened 30+ drivers, conducting 100+ reference checks, demonstrating proficiency in recruitment procedures for government sector roles at Service Canada, CRA, CIC, and city jobs.● Successfully tracked and traced 200+ drivers' routes, ensuring on-time deliveries with a 95% success rate, displaying strong coordination and attention to detail required in government sector positions.● Managed over 500+ proof of delivery (POD) and bill of lading (BOL) documents, ensuring compliance with regulatory requirements, a critical aspect for government sectors like CRA and CIC.● Accurately processed payrolls for drivers, maintaining financial records for over 50 employees, demonstrating strong bookkeeping and data entry abilities, essential for roles at CRA and other government departments. Show less

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  Crown Income Tax Services

  Jan 2021 - Jun 2022

  Tax Preparer

  • Prepared tax returns for clients in various industries according to government regulations and requirements.• Ensured the confidentiality of each client by following company procedures regarding information handling.• Delivered comprehensive tax documentation required for accurate individual returns

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  KP Accounting & Tax Services

  Jul 2022 - now

  Staff Accountant

  • Prepare financial statements including balance sheet, income statement, statement of retained earnings, statement of cash flow, and other relevant reports.• Prepare corporate tax and personal tax returns. • Maintained appropriate supporting schedules, including but not limited to fixed asset sub-ledgers and prepaid schedules. Assisted with budget preparation.• Collaborate with internal and external auditors during audits.• Improved processes by providing recommendations to administrative staff, and location managers regarding daily duties that impact accounting statements and financial reporting. Show less