Louise Smith

Experience

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  Claridges of Helmsley Bookshop and Stationers

  May 2007 - Sept 2011

  Sales Assistant

  • Communicated with customers – persuading them to purchase items and ensuring they had a pleasant visit. • Merchandised the stock to make it appealing to customers. • Chose stationary to stock in the store, basing decisions on the customers we were trying to attract and the goods which sold best. • Developed awareness of financial and marketing issues by working with the managers in a small business.

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  Browns Department Stores

  Sept 2010 - Oct 2012

  Sales Assistant

  • I worked part-time before University and during the University holidays. • Influenced customers to purchase specific items and ensured they had a positive experience in the store. • Organised stock to give the maximum aesthetic value of the goods. • Worked in teams on re-organisation projects, coordinating our efforts to ensure the work was completed efficiently.

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  University of Warwick

  Sept 2011 - Jul 2015

  MChem Master of Chemistry with Professional Experience

  • Understanding the research field and the aims of my project and how they related to work by other groups• Planning my project so that key targets would be reached by certain dates• Performing detailed experiments and interpreting the results• Presenting my results to team members and justifying the work done• Working with my colleagues to ensure a safe work environment and following procedures accurately to avoids accidents

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  The Food and Environment Research Agency

  Jul 2013 - Jan 2013

  Student Assistant

  • Worked accurately and efficiently at complex procedures to produce identical samples for analysis. • Used analytical machinery to analyse the content of these samples – I evaluated this data and discussed the significance of the results with my manager. • Developed an awareness of the links between food security and climate change and the collaborative efforts science companies are going to to prepare for the future.

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  Monash University

  Jan 2014 - Jul 2014

  Undergraduate Student Researcher

  • Enjoyed the challenge of moving to a new country• Researched my subject area, evaluating the effectiveness and plausibility of the research• Sought advice from more experienced team members when I encountered problems• Presented my findings in a written report, detailing the particulars of my work and justifying the findings• Designed a poster highlighting the key conclusions of my research • Presented my research to my team in group meetings, communicating my work to date, why I had done it and the next steps to be taken• Welcoming feedback on my research so that I could improve my work further• Working on small detail experiments whilst also considering the wider picture of the research environment• Working to time deadlines, planning my work so that all actions would be complete by the end of my stay Mostrar menos

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  Chemetall

  Sept 2015 - Jul 2016

  Customer support chemist

  • Using evidence based decisions to provide customers with solutions to their production issues• Leading an innovative project to change the delivery system of the company: deciding what actions to take, the best methods of implementing the change and being conscious of cost• Taking the initiative to learn more about specialist technology and positioning myself as the go-to person for this technology• Liaising with members from all departments to build business knowledge • Handling difficult situations with tact• Pushing myself and the team to improve standards in our work environment Mostrar menos

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  MJL

  Jul 2016 - Oct 2017

  Account Executive

  As account executive at MJL, my responsibilities included:- juggling multiple projects on a daily basis- maintaining client relationships and ensuring client satisfaction- creating project reports and timelines- managing projects across several teams, ensuring all work is completed to a high quality and to schedule- digital project management and social media listening- budget forecasting- strategy planning and brand development

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  Department for International Trade (DIT)

  Oct 2017 - now

  Private Secretary to the Director General for Export

  • Strategic Coordination Advisor

    Jan 2020 - now

  • Senior Policy Advisor for Eastern Europe and Central Asia

    Jan 2019 - Mar 2020

  • Private Secretary

    Jul 2018 - Jul 2019

  • Programme Officer

    Oct 2017 - Jun 2018