Eddy Fong

Experience

• 

  Stuttgart Motorsport Sdn Bhd

  Jan 2009 - Mar 2011

  Technician

  1. To perform repairing and servicing without supervision2. To perform computer diagnostic to rectify problem. 3. To install performance part on vehicle.

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  Prominent Autotech Sdn Bhd

  Apr 2011 - Apr 2012

  Technical assistant

  1. To perform vehicle computer diagnostic and troubleshooting problem.2. To perform vehicle servicing and repairing. Final check before handover to customer. 3. To lead a team of junior to complete daily job routine.4. To provide solutions to the workmate when they encounter problems during work.

• 

  Overdrive, Speed Wrench Sdn Bhd

  Apr 2012 - Jan 2015

  Workshop Manager

  1. To attend customer regarding about vehicle needs and repair.2. To prepare job order regarding customer vehicle and keeping them updated upon vehicle of delivery.3. To manage workshop operation, spare parts order when needed , and issue bill to customer.4. To manage and lead a team of technician on automotive service and repairing.5. To perform automotive computer diagnostic to rectify problem.6. To perform vehicle servicing and repairing.7. To install performance parts on vehicle (Full exhaust system, Piggyback ECU, Plug and play ECU and etc)8. To perform modification on vehicle such as welding, grinding and etc Show less

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  Porsche Malaysia. Sime Darby Auto Performance Sdn Bhd

  Feb 2015 - Mar 2020

  Service Advisor

  - Direct customer contact for bookings vehicle repair status and follow up.- The CSA is the first contact for any customer related issues regarding service; escalated cases should be brought to the attention of the Service Manager.

• 

  MSX International

  Mar 2020 - now

  -Provide a central point for all technical (petrol, diesel, PHEV, EV vehicles) enquires in regional market, and provide a detailed technical diagnosis and resolution process to improve the right first time fix time and case resolution speed-To attend China DS automobile technical weekly meeting review on dealer's vehicle issue, cases update/follow up and dealers technical ticket KPI.

  • Stellantis Regional Technical Support Platform (PSA+FCA)

    Jun 2023 - now

  • PSA Regional Technical Support and Warranty Platform (Peugeot, Citreon, DS)

    Mar 2020 - Dec 2023