
John Klacynski

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About me
Principal Customer Solutions Manager (AWS)
Education

Christopher Newport University
-BSBA FinanceActivities and Societies: College Baseball 4-years Business Systems and Finance

Strayer University
-MBA ManagementGraduated with honors 3.9
Experience

Northrop Grumman Information Technology
Jan 2001 - Jan 2007SAP IT Lead on business intelligence initiatives with responsibilities in designing, modeling, testing, implementing, and post production (life cycle management) customer solutions in support of MRO and Service operations at Northrop Grumman Newport News segment* Responsible for large scale SQL Server Business Intelligence solutions and Data Warehouse techniques to support MRO for Nuclear Aircraft carrier program team, which includes over 3,000 stakeholders within the SAP platform. * Lead for the Shared Data Environment improvement program that provided stakeholders and sponsors critical information needed to manage and execute the complex / data intensive project (3-year schedule). With the improved visibility, communication, ISC (supply chain) was able to generate 95% material availability, and the planning team was able to reduce their work duration from 45 days to less than 10 Show less
Business Intelligence Developer
Jan 2005 - Jan 2007Production Supply and Demand Analyst
Jan 2001 - Jan 2005

Textron - EZGO
Mar 2007 - Jan 2009Business Analyst/Project ManagerIT Project Manager that delivered a high priority project in the Service Parts and Accessories aftermarket domain. The business goals were to sales, reduce costs, and streamline/consolidate the Parts and Accessories value stream. Accountable for vendor negotiation, architecture strategy, and software life cycle management.* Joined the project mid-stream, resolved team conflicts, and orchestrated a turn-around that enabled team member participation and opened up communication portals with stakeholders.* The project was $10K under the project budget $837K and was delivered as scoped and scheduled; including additional change requests. * Since go-live, the new EPC application has generated an additional $1million dollar in sales, and Customer Care has seen a reduction in phone calls, and obtain market share, and improved customer satisfaction. Show less

Lennox International
Jan 2009 - Jan 2012IT Business Project Solutions ManagementLeader of a Global team focused on delivering high business value, at an effective cost, on time, anytime, and anywhere. Crafted a vision to deliver insights that led to positive business outcomes for supply chain network organization. The purpose is: Create a world class, high performing business intelligence organization providing business services from data to insight.• Implemented Global enterprise Data warehouse to support supply chain organization running analytics• Delivered an integrated labor management reporting & analytics solution that directly impacted the bottom line, resulting in better margins• Improved delivery of reports / analytics from months to weeks by establishing agile delivery & capacity management models Show less

Bell Helicopter
Mar 2012 - Jun 2015Business Intelligence, Analytics and Data ManagementBI Leader, leading 20 directs - 50 cross functional extended team members chartered to enable change throughout a very ambiguous and global organization, involving multiple stakeholders, and competing priorities throughout, while undergoing a 4-year Business transformation. Created the BI vision, set direction and built a high performing team capable of executing the plan and yield tangible value to the organization.• Established a vision and sponsored a global production support and administrative manage services contract focused on cost, performance and service levels. Realized over $1m in annual savings, reduced backlog 50%, and eliminated 75% quality defects in 1 year.• Established and gained executive support for Power User network of over 100 trained and well informed team members that developed multiple applications to support the various lines of business.• Built BI Governance committee, throughout the enterprise that contains key stakeholders from the business and information technology responsible for EIM strategy, monitors adoption and guardrails for the program. • Sponsored the purchase and installing of QlikView data discovery tools for the enterprise to support over 1,000 users. The $1 Million dollar project was implemented in just a few months, which has produced over 40 applications to date, most of which were developed by our very engaging power user community. Show less

Kellogg Company
Jun 2015 - Oct 2015Senior Global Business Analytics LeaderLeader of a Global team focused on delivering high business value, at an effective cost, on time, anytime, and anywhere. Crafted the vision, established business line objectives, set direction, and managed high performing teams on and offshore through AMS. The purpose is: Create a world class, high performing business intelligence organization providing business services from data to insight.• Managed turning complex business requirements into technical solutions that deliver rich insights for the corporation, while achieving critical service levels, and adhere to IT cost objectives – specifically CRM trade promotions, customer insight planning and execution.• Managed end to end services of a large and complex SAP BW & CRM HANA Platform running 6 instances on multiple versions across the globe. • Reduced backlog and improved data availability service levels across sales reporting solutions Show less

Newell Brands
Oct 2015 - Aug 2018Director of Big Data AnalyticsLeader of a global information delivery team chartered to fuel insights that deliver value. The purpose is: Create a world class, high performing organization known as business strength against our competitors by architecture thoughtful business strategy focused on speed to deliver, scale and value:Established a winning organization design model• Hired, retained, and developed world class talent across the globe (+9)• Unlocked 25% onsite resource capacity from run to grow activities resulting in delivery of more projects• Reduced Opex by 25% building and utilizing an offshore delivery model Modernize the data platform to operate in multiple modes at the same time• Set strategy and direction to modernize platform from on premise to azure cloud• Migrated >50% high demand information needs to cloud (azure) in sales, trade, supply chain to high speed consolidated reporting resulting in faster insight to action turn- around time• In 90 days delivered consolidated sales reporting for 15 unique Jarden business units across the world on modern data platform Show less

Coca-Cola company
Jan 2018 - Jan 2020Director of Big Data Reporting & AnalyticsGlobal leader of data & analytics platforms, products, teams that fuel substantial organization growth. Responsible for building world-class product teams, digitize the work process and deliver market differentiated domain-driven products to knowledge workers worldwideHire, retain and grow talent• Hired, maintained, and developed world-class talent across the globe (from 5-15) in a competitive market• Built first data domain in-source operating model opening up the code base for engineers worldwide to ship features resulting in a 2x increase in velocityRenew how work gets done• Implemented agile principled operating model that improved feature shipping speed from 12 weeks to 2 weeks• Led cross-functional team data ops implementation worldwide that cut deployment times by 75%Built sustainable vision for future• Led the first data migration from on-prem to azure running on serverless architecture, delivering near real-time insights anywhere in the world at scale• Developed and deployed analytics self-service capabilities to over 1K users in Europe, Asia and Latin America using SaaS Power BI, Power Apps and Teams• Automated the data product code base process from the build, integration to deployment resulting in same-day deployments Show less

F1 Solutions LLC
Jan 2020 - Aug 2020Head of ProductF1 Solutions helps companies save time and money with easy-to-use, code-free, and data-driven apps.
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Amazon Web Services (AWS)
Aug 2020 - nowPrincipal Customer Solutions ManagerHelping customers drive new business models in cloud
Licenses & Certifications

PMP
PMI.webp)
AWS Data Analytics Fundamentals
Amazon Web Services (AWS)- View certificate

Conversational Marketing Certified
Drift - View certificate

Prof G Certified Strategist
Section4Oct 2020 - View certificate

No-code MVP Validate your ideas without code
No-Code MVPJan 2020 - View certificate

Certified Scrum Product Owner (CSPO)
Scrum AllianceMar 2019 - View certificate
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AWS Certified Solutions Architect – Associate
Amazon Web Services (AWS)Oct 2020 - View certificate
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS)May 2020 
HubSpot Inbound Certification
HubSpotNov 2019- View certificate

Google Analytics
GoogleFeb 2020
Volunteer Experience
Department Leader
Issued by Heart of West Michigan United Way on Jul 2015
Associated with John KlacynskiBig Brother
Issued by YMCA of Virginia's Blue Ridge on Jan 1997
Associated with John Klacynski
Languages
- enEnglish
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