Giles Hayes

Experience

• 

  Avalable for new opportinities

  -

  Consultant
• 

  UKERNA

  Jan 1992 - Jan 1993

  Placement Student
• 

  Stanfirst Consulting

  Jan 1995 - Jan 2011

  Principal Consultant

  Stanfirst Consulting was the company I used to provide my services as an IT ContractorThe assignments listed below were subcontracted to Stanfirst Consulting

• 

  Pure Software (Later bought out by Rational Software and subsequently IBM)

  Jan 1995 - Jan 1996

  Unix System Administrator
• 

  Ericsson

  Jan 1996 - Jan 1997

  Unix Systems Administrator
• 

  British Telecom

  Jan 1996 - Jan 1997

  Unix Systems Administrator
• 

  De La Rue

  Jan 1997 - Jan 1998

  Technical Consultant (Unix/Oracle)
• 

  Skye Television Services

  Jan 1998 - Jan 1999

  Senior Unix Systems Administrator

  Deployment of J2EE applications across multiple platforms including Solaris, Linux and Windows 2000 mostly with Websphere application server version Network deployment version 5.1.2. Setting up datasources, particularly with Oracle, installing and maintaining Apache/IBM webservers. Installing and setting up MQ Series V5.2 according to corporate standards under a Solaris environment. Creating queue managers, defining queues and message channels. Testing connections between queue managers and channels. Installing WMQI broker into the Solaris environment. Setting application components up to work in a clustered environment under VCS control. Installed Oracle 8.1.7 and 9.2 on linux 7.2/Advanced Server V2.1 environments. Extensive Perl scripting. Ongoing administration of Veritas Volume manager objects. Other project work included development of web-enabled database application for tracking system metadata. This system was written in a combination of perl and Oracle 8.1.7i SQL via DBI and an apache web server all running on Red Hat linux V7.2. Other projects included the set up and administration of source code repository using CVS 1.1.5. Show less

• 

  WorldCom

  Jan 1999 - Jan 2000

  Unix Systems Administrator

  Working within a team of systems administrators responsible for supporting a network of around 150 Unix servers including Sun, HP and AIX boxes. Other responsibilities included scripting; storage management with volume manager and vxfs; setting up jumpstart servers; and E10K systems administration. Some Oracle database administration.

• 

  The Chase Manhattan Bank

  Jan 1999 - Jan 1999

  Systems Administrator

  Deploying an additional server to enable the horizontal scaling of an equity trading system using NEON technology and MQ Series. Work included build of system running Solaris 2.6 and MQ series before handing over to the middleware team. Other duties included day-to-day systems admin of other Sun-based systems.

• 

  Instinet Corporation

  Jan 2000 - Jan 2001

  Technical Consultant

  Stakeholder engagement, Requirements, project planning, system design, scheduling, system design, implementation, disaster recovery planning, operational testing, systems administration.Implemented a robust distributed global platform architecture to host the application, managed the deployment of application into production environment, managed the implementation of replication of near real-time data and disaster recovery solution across transatlantically separated data centres.

• 

  Atos (Formerly Atos Origin)

  Jan 2002 - Jan 2003

  Technical Consultant Unix Oracle

  Project Immigration and Nationality Directorate (IND)Providing technical assistance to a senior government supplier of IT services in order to help facilitate the smooth transfer of operational responsibility from outgoing supplier Siemens Business Systems.Responsibilities included following ATOS procedures, which were based on Prince2, and ITIL. Obtain SC Security clearance. Interviewed members of the incumbent team in order to document operational procedures for all key applications. Stakeholder engagement, project planning, scheduling, operational testing, systems administration.It's always difficult walking into a situation where the team know the company they are working for has lost the contract. Being emotionally sensitive and engaging with the team, I believe I helped to reduce the attrition that might have otherwise have occurred if they had not been sufficiently engaged. Another area I was able to add value was by introducing a technical wiki to the project. When the incumbent supplier left they took their IT systems with them and thus nearly all the operational documentation. Show less

• 

  Sun Microsystems

  Jan 2003 - Jan 2004

  Senior Unix Administrator

  Worked as a systems administrator providing technical support for a large banking project. Duties included Solaris systems administration, ksh and Perl scripting; F15K systems administration; managing backups with Legato Networker. Day-to-day duties included, creating F12K domains, using dynamic-reconfiguration to move system boards from one domain to another and configuring IO accordingly. Other experience gained on this project included Solaris 10 pre-release. Researched into both the technical benefits and the business case for using N1 grid containers/zones as an alternative to domains. During this contract successfully set up a J2EE application infrastucture based on cloning multiple instances of Weblogic Application Server into a ring fenced environment using Solaris 10's Zone features. Other responsibilities included writing RMAN scripts backing up and recovering Oracle databases as well as running Stats Pack in order to monitor performance of the Oracle 8i database. Show less

• 

  Chaucer Consulting

  Jan 2005 - Jan 2006

  Technical Consultant

  Project Spec Savers CRMImplemented a Sales/CRM system for a major chain of retail opticians Working on behalf of the supplier in the delivery and customisation of a COTS CRM application Epiphany. This role was technical and included initial setup of application environment (Solaris, Oracle,WebLogic, Windows); Set up of source code control system and release management following a Scrum time-boxed release cycle.

• 

  Visa Europe

  Jan 2006 - Jan 2008

  Technical Consultant

  Project Visa Money Transfer VMTWorking on behalf of the Customer in a Prince2 environment.My role in this position was to plan and implement a program of software upgrades. VMT is a bespoke multi-tiered Web-Facing application to enable banks to offer the facility to transfer money using their payment cards to just about anywhere in the world using BASE1, BASE2 and SWIFT messaging. The main deliverables for this position were: a WBS, Schedule, risk assessment, action plan and the implementation of the changes which included upgrading Solaris from V8-10, Oracle RAC from 9i to 10g, Upgrading Web Logic from V7-V8 and deploying the upgrade which was written by a third party into the new environment.This work required me to engage regularly with all kinds of stakeholders including: the BA, Project Executive, Product Owner, Security, Application Support, SAs, DBAs, Risk Management and technology Vendors; and to conclude the project to a successful outcome.Another area I was able to add value was by fixing a bug in a piece of third party code which had caused the daily batch schedule to fail and required a manual work around. This fix saved 1.5 operational man-hours per day bringing which equates to £54,000 per year including overtime. More information about my previous engagements can be found on Linked In. Show less

• 

  Alcatel-Lucent

  May 2008 - Jan 2009

  Technical Consultant Oracle, Weblogic, Solaris

  Project Orange Broadband ProvisioningWorking for a senior supplier in a Prince2 and ITIL environment. The project was delivered using a Waterfall SDLC and exhibited many of the problems associated with predictive life-cycles. The solution was a distributed COTS application called AXIOS. The provisioning requests were sent from Orange’s CRM by via XML based Web Services. The system was built around a number of technologies including Web Logic Integrator WLI, Oracle, Veritas Cluster Server and was deployed into a Solaris Environment.My role in this project was to identify and fix problems previously overlooked and to reduce their impact on our KPIs. For instance, one very simply change to an XML file removed a backlog of 360 service requests that had previously had to be processed by a manual work around. This saved hundreds of man-hours. Show less

• 

  Cubic Transport Services Limited

  Jan 2009 - Jan 2010

  Oracle and Unix Consultant

  Project Transport for LondonThis role was predominantly technical. It involved planning a hardware and software upgrade of a VLDB system providing back office support for the whole of the London Transport Hub and South West Trains. The System processes in excess of 24 million transactions per day and is critical to the operation.The job involved collaborating between the various internal stakeholders including: Development, IT, Application Support, Engineering and external Contractors and sitting in on Scrum meetings.Other responsibilities included building the platforms on Sun hardware, installing, patching and building a Stretched 20KM Cluster based on VCS. With the database being so large (>15tb) one of the biggest challenges was getting it migrated to the new system and the mirrors fully synced before cutover to the new system. The solution required us to upgrade the legacy database to 11g first and use some of the advanced features of Oracle Data Guard to replicate the data between the old and new systems. I was instrumental in identifying the risks, evaluating the options and presenting them to the Senior stakeholders and for planning the work and base lining the schedule. Another area I was able to add value was by making a fairly simple change to one of the overnight batch schedules that reduced the run-time from by 6 hours. This gave us extra bandwidth in meeting KPIs. Show less

• 

  Artemis

  Jan 2011 - Jan 2018

  Project/Sales Manager

  Design, execution and monitoring of multiple digital marketing campaigns based upon a mixture of PPC, display marketing and review sights. Other responsibilities included, sales, estimating, budgeting, project planning, resource procurement, scheduling, organising subcontractors and monitoring the quality of their work. Managed to introduce technology that enabled the entire business to go paperless and run from IPhones and IPads. A major part of the role involved managing customer expectations. Show less

• 

  Persona Transformations

  Jan 2017 - now

  Transformational Coach

  Providing coaching and counselling specifically in the area of public speaking and presentations. Helping my customers to design and give presentations that are captivating, fun to listen to and compelling. Training my customers to speak in a way that automatically commands respect and makes their audience listen to what they have to say and feel ready to take action.I currently run a group on Facebook called "Presenting Magically". We currently have 35 members and run regular meet ups on both Zoom and physical meetings. The approach we use to giving presentations is based upon NLP (near-linguistic programming) and in particular on the works of the authors "Tad James and David Shepherd". Show less