Lisa Paulson

Experience

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  Hewlett-Packard

  Jan 1997 - Jan 1999

  IT Solution Specialist

  - Developed self-service transaction web applications that provided global 24x7 access for employees.- Successfully orchestrated the clone of the self-service transaction product line to facilitate the company reorganization from Hewlett Packard to Agilent Technologies.

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  Agilent Technologies

  Jan 1999 - Jan 2003

  - Managed an international team of six web developers providing website development, support and maintenance for IT, Finance, Legal, Workplace Services and Global Tax and Trade Departments. - Decreased website support, development and maintenance expenses $120K by standardizing processes and streamlining support models and service lines.- Served as IT content expert on a project to procure third party employee portal software including participation in the writing of technical specifications, review of the RFP proposals, involvement in the vendor presentations and input on the selection of the final vendor product. Show less

  • IT Specialist/System Design Expert

    Jan 2001 - Jan 2003

  • IT Operating Manager

    Jan 1999 - Jan 2001
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  University of Phoenix

  Jan 2006 - now

  - Oversee Information Systems and Technology programs and certificates for the Online campus of the University of Phoenix including all student issues and faculty performance- Responsible for classroom quality, academic governance, training/development and remediation activities for 500+ online faculty members.- Create lead faculty contracts, perform quarterly audits to ensure contract compliance and host governance meetings for lead faculty.- Manage college staff including performance evaluations, team meetings, team communication and implementation of department goals/initiatives. - Collaborate with Dean of Faculty to communicate and recognize online faculty.- Champion college specific initiatives in conjunction with other teams/departments to lead key projects such as college newsletter, faculty website, IS&T honor society, and specialized IS&T faculty workshops. Show less - Managed 17 remote faculty staff members that facilitate online entry point courses for at risk students.- Regularly reviewed faculty phone calls and provided coaching to enhance student support and learning.- Conducted remote one-on-one meetings with staff to provide coaching on performance in relation to job specific goals and competencies; create development plans when needed.- Led online meetings, trainings and team builders for the team and the department on a weekly, monthly and quarterly basis. - Developed and monitored faculty call strategy and outreach activities to enhance student support and learning. - Responsible for forecasting faculty and course demand; scheduled courses from internal staffing pool to meet the demand while also ensuring each faculty member is at full capacity.- Evaluated curriculum to provide assignment options for varied learning styles while maintaining academic rigor and course objectives.- Collaborated with key stakeholders to ensure a unified communication and support strategy for our students. Show less - Managed 40+ remote faculty members to ensure University performance requirements were fulfilled in the online classroom. - Conducted performance reviews on a semi-annual basis to create professional development plans and provide personalized training/coaching for each faculty member.- Responded, investigated and resolved faculty/student issues in conjunction with University policies and procedures- Served as faculty teaching within the program curricula for associate, undergraduate and graduate classes.- Project Manager and developer for internal School of Business faculty website providing regular communication, resources, media, tools and research to over 4000 faculty members.- Led curriculum based projects for the Dean’s Office including competency mapping and training. Show less

  • Assistant Dean of Operations and Faculty, College of Business and Information Technology

    Nov 2018 - now

  • Faculty Development Chair, College of Information Systems and Technology

    Jun 2017 - Nov 2018

  • Director of Academic Affairs, College of Information Systems and Technology

    Jan 2015 - Jun 2017

  • College Campus Chair, College of Humanities

    Jun 2013 - Jan 2015

  • Faculty Quality Manager, School of Business

    Jan 2006 - Jun 2013