Namrata Devbhankar

Namrata Devbhankar

Associate Application Engineer

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location of Namrata DevbhankarLondon, England, United Kingdom

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  • Timeline

  • About me

    Product Data Manager @ Mercedes-Benz | | MSc. Human Computer Interaction | | Ex - SLB

  • Education

    • Pune Vidhyarthi Griha's College Of Engineering And Technology

      2014 - 2018
      BE - Bachelor of Engineering Information Technology
    • Universität Siegen

      2021 - 2024
      Master of Science - MS Human Computer Interaction 1.6
  • Experience

    • Schlumberger

      Aug 2018 - Apr 2021
      Associate Application Engineer

      •Managed and optimized a suite of 15 applications for Field Operations, ensuring business continuity and system efficiency.•Led multiple legacy system modernizations, aligning with business goals and facilitating cloud migration (Azure, GCP).•Streamlined post-acquisition integration, onboarding five applications and minimizing operational disruptions.•Ensured 99% application availability and performance monitoring using Dynatrace, HP OMI, and BSM.•Conducted root cause analysis, resolving infrastructure issues and automating processes via Python, achieving a 10% costreduction.•Managed deployments and upgrades via Azure DevOps CI/CD, enhancing release management and reducing downtime.•Applied ITSM and Change Management best practices within a DevOps/SRE framework, improving system resilience.•Facilitated training sessions and knowledge-sharing workshops, promoting operational excellence. Show less

    • University of Siegen

      Nov 2021 - Dec 2022
      Student Research Assistant

      •Automated document digitization by converting 500+ handwritten pages into structured digital records using Python (Tesseract,OpenCV), improving data accessibility and retrieval.•Researched and developed knowledge management systems for community volunteers in Switzerland, leveraging user researchmethodologies to enhance system usability and engagement.•Conducted stakeholder analysis and gathered user requirements to optimize knowledge-sharing frameworks.

    • Mercedes-Benz Tech Motion GmbH

      Oct 2022 - now

      Legacy System Modernization & Business Analysis•Managed project delivery and business analysis for BEAM (Operating Fluids Portal) modernization.•Gathered and documented requirements, translating them into user stories and technical specifications (JIRA, Confluence).•Mapped business processes, ensuring alignment with modernization goals and stakeholder needs.•Acted as a bridge between stakeholders and development teams, managing requirements, issue tracking, and Agile workflows.•Conducted UAT and system testing, providing structured feedback to ensure compliance with business and functionalrequirements.•Developed training materials and presentations, supporting knowledge-sharing workshops for customers and developmentteams. Show less Client Data & Compliance Management•Managed supplier registration and compliance for 2000+ global vendors, ensuring adherence to Mercedes-Benz MB Approvalstandards.•Led onboarding of 500+ international clients, optimizing workflows and contributing to €4M+ in revenue (2023-2024).•Maintained Operating Fluids websites, overseeing deployments and updates via Git and AWS to ensure system stability.•Optimized approval workflows and enhanced supplier engagement through cross-functional collaboration and data-drivendecision-making. Show less

      • Product Data Manager

        Oct 2023 - now
      • Work Student

        Oct 2022 - Sept 2023
  • Licenses & Certifications

    • ITIL Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Mar 2019
    • Microsoft Certified: Power BI Data Analyst Associate

      Microsoft
      Mar 2021
      View certificate certificate
    • Goethe Zertifikat B2

      Goethe-Institut e.V.
      Aug 2018