Matthew Castillo

Experience

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  Inline Plastics

  Mar 2015 - Jun 2015

  Inspector

  During my brief stint at Inline Plastics, I was all about making sure those plastic products were top-notch. Every day, I had the important task of checking each and every plastic print to catch any errors. And you won't believe it - my eagle eyes managed to filter out a whopping 40% of damaged products! But that's not all. I was inspecting over 500 different plastics prints every single day. It was a bit of a marathon, but hey, I was up for the challenge! And let's not forget about the tests. I was putting those products through their paces, making sure they met the high standards set by the company for production and manufacturing. It was all about ensuring quality and keeping things running smoothly! Show less

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  Dunkin

  Jun 2015 - Sept 2016

  Barista

  At Dunkin Donuts, I was the face behind the counter, whipping up delicious drinks and spreading some serious cheer. One of my favorite parts of the job? Promoting our awesome products and letting customers in on all the latest specials. And you know what? It really paid off! We saw a solid 15% increase in sales revenue and customer satisfaction - not too shabby, right? But that's not all I did. I also made sure our food preparation area was squeaky clean and up to health code standards. After all, a clean workspace is a happy workspace, am I right? And let's talk about the pace - it was non-stop! But you know what? I thrived in that fast-paced environment. I used my emotional intelligence to tackle challenges head-on and deliver some seriously exceptional service to our customers. It was all about spreading smiles and serving up some delicious treats! Show less

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  Big Y World Class Market

  Sept 2016 - Sept 2018

  Meat Clerk

  At Big Y, I was the go-to person for all things meat-related. I loved helping customers pick out the perfect cuts and suggesting some awesome complementary products. And you know what? It really made a difference! We saw a solid 20% increase in meat department sales - pretty cool, huh? But that's not all I did. I also got to flex my creative muscles by designing a graphic advertisement for a holiday event. And let me tell you, it was a hit! We saw a sweet 15% increase in store foot traffic, and we even welcomed some new faces through the door. Oh, and let's not forget about cleanliness. I made sure the meat department was always spick and span, following health regulations to a T. After all, a clean department means happy customers, right? It was all about making sure everyone had a great experience at Big Y! Show less

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  Still Media Group LLC

  Aug 2018 - Mar 2019

  Junior Web Developer

  During my time at Still Media Group, I got to dive headfirst into the world of digital media. I spent my days crafting some seriously cool web-based templates using WordPress. And you know what? It paid off big time! We saw a solid 30% increase in website engagement and user interaction - not too shabby, right? But it wasn't just about designing. I also got to flex my networking muscles, reaching out to small businesses and drumming up some awesome leads. The result? A sweet 25% increase in client acquisition and business partnerships. Oh, and let's talk research! I was all about keeping an eye on the latest trends and making sure our digital media strategies were on point. And you know what? It worked like a charm! We managed to boost our online brand visibility by a cool 20%. It was a whirlwind of a gig, but man, was it rewarding! Show less

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  Sprint

  Sept 2018 - Dec 2018

  Sales Manager

  At Sprint, I was all about helping customers find the perfect fit for their needs. Whether it was showcasing the latest gadgets or explaining the benefits of our services, I made sure to highlight those product value propositions. And you know what? It really paid off! We saw a solid 20% increase in sales revenue and customer satisfaction ratings - pretty awesome, right? But I wasn't flying solo on this one. I teamed up with my awesome colleagues to put on some killer promotional events and marketing campaigns. And let me tell you, they were a hit! We managed to boost store traffic and sales conversion rates by a cool 15%. Oh, and let's talk customer service. I made it my mission to ensure every customer left with a smile. By resolving inquiries with transparency and a whole lot of care, we managed to slash customer complaints and returns by a whopping 25%. It was all about making sure our customers left happy! Show less

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  XAL

  Dec 2018 - Apr 2019

  Assembly Technician

  At XAL USA, I was all about putting together some top-notch lighting fixtures. From wiring to assembly, I made sure every product met our high-quality standards. And packaging? You bet I had that covered too! I made sure everything was packed up tight to minimize damage during shipment - customer satisfaction guaranteed! But it wasn't just about putting things together. I also spent some time testing and inspecting our products, making sure they were as reliable as can be. And if I spotted any issues, you know I was on it - resolving problems and making sure our products were the best they could be. It was all about quality and customer satisfaction every step of the way! Show less

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  Eastern Account System, Inc.

  Jul 2019 - Oct 2019

  Call Center Representative

  During my time at Eastern Account System, I was all about connecting with customers and making sure they left happy. I built some awesome rapport with our clients, and you won't believe the results! We saw a solid 15% increase in successful payment transactions and a whopping 20% boost in customer satisfaction scores. But hey, it wasn't all about the numbers. I made sure to handle every customer inquiry and concern with empathy and professionalism. And you know what? It made a big difference. We managed to cut down on call escalation rates and complaints by a cool 25%. Oh, and let's talk recommendations! I was all about suggesting the right products and services based on our customers' needs and preferences. And the best part? It led to a sweet 20% increase in upselling and cross-selling opportunities. It's amazing what a little personal touch can do! Show less

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  The Vault Virtual Reality | Seymour, CT

  Nov 2019 - Sept 2020

  Social Media Manager

  At The Vault VR, I was the mastermind behind all things social media. We were all about boosting attendance and making a name for ourselves in the local market. And you know what? We nailed it! Thanks to some killer social media campaigns, we saw a whopping 40% increase in attendance and a solid 25% jump in brand recognition. But hey, it wasn't all smooth sailing. I teamed up with some awesome marketing specialists to crunch the numbers and fine-tune our strategies. And guess what? It paid off big time! We managed to boost our ROI and engagement metrics by a cool 30%. Oh, and let's not forget about consistency. I whipped up a content calendar to make sure we were always on point with our posts. And you know what? It worked like a charm! We saw a sweet 20% increase in follower engagement and interaction. Social media success, achieved! Show less

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  Qkids Academy

  Jan 2020 - Dec 2020

  English Second Language Instructor

  At Qkids, I had the incredible opportunity to help students around the world master the English language. I brought some seriously cool teaching techniques to the table, and guess what? We saw some awesome results! Thanks to those innovative methods, we saw a solid 20% boost in students' English language proficiency - pretty neat, right? But I didn't stop there. I made sure each student got their own personalized learning plan tailored to their unique learning style and needs. And you know what? It paid off big time. We saw a sweet 15% improvement in student performance and confidence. Oh, and let's not forget about the tech! I used all sorts of cool tools to jazz up our lessons and keep things interactive. And the best part? It led to a whopping 25% increase in student participation and motivation. Teaching English never felt so rewarding! Show less

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  Kelly Education

  Feb 2020 - Dec 2020

  Substitute Teacher

  At Kelly Services, I had the awesome opportunity to step into the shoes of some amazing educators as a Substitute Teacher. My main gig? Reinforcing subject matter comprehension among students. And let me tell you, we saw some serious progress - test scores went up by a solid 15% across the board! But I wasn't just sticking to the usual playbook. Nope, I brought in some differentiated instruction techniques to cater to all those diverse learning needs. The result? A cool 20% increase in student engagement and participation. Oh, and teamwork was key too. I teamed up with my fellow educators to brainstorm and implement some seriously innovative teaching strategies. The classroom vibes? They were buzzing! We saw a solid 25% improvement in dynamics and outcomes. It was all about making those lessons count! Show less

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  Amazon

  Dec 2020 - Dec 2020

  Warehouse Employee

  During my brief stint at Amazon as a Warehouse Associate, I was all about keeping things running like clockwork. I handled the scanning and sorting of over 10,000 packages, and you better believe it was all with 100% accuracy. Timely delivery? You betcha! And not only did we keep things on track, but I also developed and put into action an inventory management system. That move alone knocked inventory discrepancies down by a solid 20%. Plus, I was all about teamwork. Teaming up with folks from all corners of the warehouse, we managed to streamline processes and speed up order fulfillment by a cool 15%. It was a whirlwind month, but man, was it rewarding! Show less

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  North Shore Executives

  Dec 2020 - Jan 2021

  Account Manager

  At North Shore Executives, I was all about orchestrating some killer market strategies. Teaming up with our awesome executive leadership, we managed to boost client commitment by a solid 25%. And that's not all - our procurement game got a serious upgrade too, with a sweet 30% improvement in the likelihood of sealing the deal. Oh, and those weekly sales meetings? Yeah, I was the one running the show. We saw a solid 15% bump in team productivity and effectiveness - not too shabby, right? I was also digging into some market research and competitor analysis, keeping an eye on emerging trends and opportunities. It was all about making those strategic decisions count! Show less

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  Inline Plastics

  Jan 2021 - Jul 2021

  Production Associate

  At Inline Plastics, I was all about ensuring those plastic containers were top-notch. I conducted some seriously thorough quality inspections - I'm talking visual examinations, precise measurements, the works! And guess what? We hit a stellar 98% compliance rate with company standards. Safety was another big focus for me. I rolled out some new protocols and made sure everyone was up to speed. The result? A solid 20% drop in workplace incidents. Oh, and I didn't stop there. I lent a hand in developing some slick new packaging techniques, which led to a whopping 25% reduction in shipping errors. It was all about keeping things running smoothly! Show less

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  The Adecco Group

  Jul 2021 - Jun 2023

  At Adecco, I took on the role of HR Pandemic Specialist during some challenging times. My days were filled with managing a mountain of employee records, making sure everything was spot-on accurate and super confidential. Oh, and did I mention facilitating medical clearances for over 400 people every single week? Yeah, that was a regular thing! Collaborating with our awesome recruiting team, we managed to speed up our hiring processes by a cool 33%. Plus, I got to train up our associates in all things business ops and make sure our partner companies were ticking all the boxes when it came to COVID-19 procedures - 100% compliance, baby! Oh, and I'm pretty proud of those software workarounds I implemented too. They saved us a solid 8 hours a week and boosted team performance by a sweet 20%. Just another day in the life of an HR Pandemic Specialist! Show less During my time at Adecco as a Talent Curation Specialist, I was knee-deep in job postings, handling around 150 of them every week. And let me tell you, accuracy and client satisfaction were my bread and butter! I'm proud to say we kept our clients happy with a solid 96% satisfaction rate. Plus, I wasn't just posting jobs - I was making them shine! By advocating for some tweaks in our job templates, we managed to attract an average of 16 more applicants per posting. Oh, and let's not forget about my Spanish skills - they came in handy big time! I was able to revamp over 20 English job templates, making our outreach and diversity efforts even stronger. And to top it all off, I got to mentor five awesome new hires, which not only saved us some serious training costs (around $7,500, to be exact) but also helped improve our overall business practices. It was a whirlwind few months, but man, was it rewarding! Show less

  • Human Resources Specialist

    Oct 2021 - Jun 2023

  • Talent Curation Specialist

    Jul 2021 - Oct 2021
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  UPS

  Nov 2023 - Jan 2024

  Seasonal Support Driver

  During my time at UPS as a Seasonal Support Driver, I was like the ninja of package processing - handling around 500 packages every day with a 99% accuracy rate. Talk about keeping things on point! Teaming up with supervisors, we made sure every package got to its destination safely and on time, serving a customer base of over 700 weekly. By tweaking some time management tricks, we managed to shave off delivery times by 20% and even cut down on operational costs. It's all about that smooth delivery game! Show less

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  SmartStart Education

  Jan 2024 - now

  Math Tutor

  At SmartStart Education LLC, I'm all about making math less daunting for over 30 students. Through some creative strategies, I've managed to boost comprehension and performance by 25%. Working closely with school staff and other tutors, we've seen a solid 20% improvement in overall student achievement. By tailoring personalized learning plans, I've been able to amp up student engagement and motivation by a whopping 30%. It's been incredibly rewarding seeing these numbers translate into real academic success! Show less