Frederick Ogudo

Experience

• 

  Halliburton

  Jan 2007 - Dec 2007

  LWD/DD Intern

  Worked at Sperry-Sun Drilling department.

• 

  GTBank

  May 2011 - Dec 2021

  -Supervise, coordinate and train unit members to ensure targets and deliverables are met-Ensure prompt resolution of customer service issues-Review daily ledger proofs and periodic reports-Control branch expenses-Authorize and approve teller transactions-Issue and authorize MasterCard PINS and Internet banking passcodes-Ensure optimal Automated Teller Machine (ATM) uptime-Ensure effective administration of Vault management and access control-Coordinate and supervise all cash movements as it relates to the branch-Serve as first level compliance officer of the bank-Monitor and evaluate the performance of team members Show less -Supervise, coordinate and train unit members to ensure targets and deliverables are achieved-Ensure prompt resolution of customer service issues-Review daily ledger proofs and periodic reports-Authorize and approve teller transactions-Issue and authorize MasterCard PINS and Internet banking passcodes-Ensure optimal Automated Teller Machine (ATM) uptime-Ensure effective administration of vault management and access control-Coordinate and supervise all cash movements as it relates to the branch Show less -Offer services such as receiving loan payment and deposits and selling and cashing traveler and cashier checks and issuing savings withdrawals.-Record log of bank checks and prepare currency transaction reports.-Settle cash transactions, count currency, reconcile loan coupons, turn in mutilated currency and excess cash and manage currency and cash supply.-Participate in dual control functions to comply with bank security procedures, audit tellers’ currency and maintain and certify customer traffic surveys.-Protect bank operations by maintaining confidentiality of customer information.-Collect and count cash at shift commencement.-Accept deposit checks and ensure accuracy of deposit slip.-Process withdrawal of cash and currency in the bank.-Handle issue of travelers’ and cashier’s checks, personal money order and exchange of foreign currency.-Handle bank checks and cards order for customers.-Capture bank transactions promptly and suitably.-Balance checks, cash and currency when shift ends.-Respond to bank account and product related queries.-Accept all deposits and verify endorsements before offering receipt to customers.-Identify and refer customers for cash check authorization. Show less

  • Head Of Operations

    Feb 2019 - Dec 2021

  • Transaction Services Supervisor

    May 2014 - Feb 2019

  • Customer Service Supervisor

    Sept 2012 - May 2014

  • Cash Officer

    May 2011 - Sept 2012
• 

  Barchester Healthcare

  Apr 2022 - now

  • Senior Care Assistant

    Jun 2023 - now

  • Care Assistant

    Apr 2022 - May 2023