Trisha Nieves

Experience

• 

  New York Eye and Ear Infirmary of Mount Sinai

  Sept 2012 - May 2013

  Volunteer

  • Receptionist and administrative duties: took telephone messages and patient/physician/pharmacy calls• Kept exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required• Ensured all related reports, labs, and information was filed and available in patient medical records prior to appointment

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  Fossil Watches

  Nov 2013 - Jul 2016

  Sales Associate

  • Knowledge in leathers, watches, jewelry, and fragrances • Deliver excellent customer service by greeting and assisting each guest• Achieve an average of $120 sales per hour or higher to reach company target • Help accomplish stores sales goal of $2000+ per day with team members • Operated a cash register to process cash, and credit card transactions and returns• Explained information about the quality, value and style of products to influence customer buying decisions• Maintained knowledge of promotions, policies regarding payment and exchanges and security practices Show less

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  Year Up

  Sept 2015 - Jul 2016

  Student

  • Year Up is a one year career development program that includes six months of college-level courses and professional training followed by a six-month internship• Accruing 200+ hours of hands-on training in Digital marketing • Earning 18 college credits towards marketing degree in partnership with Empire State College

• 

  The Guardian

  Feb 2016 - Jul 2016

  Internship

  Supporting the Ad Operations of The Guardian.Our team ensures that the ads places on the site meets the advertising requirements. Our team is responsible for overseeing the specs, timing and frequency of our ad placements.• Used the DoubleClick for Publishers (DFP) or other 3rd party ad serving system to enter orders, traffic creative, troubleshoot technical issues, Troubleshoot ad-serving errors and report discrepancies• Uploaded passed creative assets in our ad server (DFP) and assign to proper ad placements within each appropriate order• Ongoing quality assurance support for any ad campaign issues• Regularly monitored and ensure success of campaign delivery and performance by alerting internal stakeholders of ad placements at-risk for under-delivery, provide optimization recommendations, and propose Insertion Order revisions to clients as needed• Used internal workflow systems to communicate with Account Management and Sales departments and facilitate campaign launches• Attended on average 2-3 meetings primarily with sales team as well as other internal teams to showcase results, progress, and optimize future results weekly• Created weekly branded content reports to keep sales team updated on native ads published by competitors Show less

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  Invicta Stores

  Jul 2016 - Apr 2020

  Sales

  • Approach browsing customers and initiate conversation to determine buying preferences • Sign customers up for store credit card and inform about current promotions • Assist customers with product services such as batteries, sizing and repairs• Help accomplish store sales goals of up to $2000+ per day with team members• Operated a cash register to process cash, and credit card transactions and returns• Maintain store shelves by observing display; providing optimum display of products Show less

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  Endeavor Air

  Apr 2018 - Sept 2022

  Flight Attendant
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  Delta Air Lines

  Feb 2023 - now

  Flight Attendant