Yatendra Pachauri

Experience

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  Shivam Infocom Pvt. Ltd.

  Jun 2008 - Nov 2013

  IT Engineer/MIS Executive

  • Installed software, patching, upgrading and maintenance of operating system.• Installed, upgraded and maintenance of server hardware components as per requirement. • Responsible for administration Work. • Installed complex hardware and software and upgrades to ensure work is performed as per the company policy. • Also responsible for supervision of backup and disaster recovery operations. • Created and implemented recommendations to improve scalability and performance. • Performed system startups and shutdowns. • Handling the Regular Receipt of Information & Documents.• Making MIS report on daily basis.• Making Agent Productivity Report on daily basis.• Preparing process roster and maintaining process attendance.• Preparing salary attendance.• To calculate the salary of employees & Distribution• Keeping record & distribution of day-to-day office requirements• Updating it on every new updates. Show less

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  Prompt Softech

  Nov 2013 - Dec 2014

  Sr. MIS Executive

  Receiving and downloading data from different - different sources and all 24 Centers, Cleaning and formatting data using by EXCEL.Cleaning and uploading data in Prompt Software on date and priority basis. Sharing all data disposition with centers heads.Removing duplicate numbers from Data through MS Excel (Tools and formula).Updating Center wise data in Prompt Software.Creating and updating agents’ productivity report in Dashboard and Share MIS Dashboard to the seniors. Handling multiple reports, working with formulae, pivot tables & pivot charts, and various other excel sheet components for accurate data.Extracting report from Prompt Software productivity report on daily basis sharing MIS to the seniors.Updating Data Tracker and MIS Dashboard on daily and weekly basis.Interacting with Center In charge directly through scheduled daily / weekly Business Conversation (Email/Call)Ensure deliverables (Daily, Weekly & Monthly MIS Reports & Dashboard) are prepared to satisfy the project requirements and schedule.Excellent MS Excel (Hlookup, Vlookup, lookup, Pivot Table & PivotTable Chart, Charts, Macro, Forms, data validation)Keep the Operation informed of task accomplishment, issues and status.Interacting with Support functions for smooth function of process & reporting etc.Well in functional managers and the team sponsor to obtain necessary information to support the client requirements. Show less

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  Shivam Infocom Pvt Ltd

  Dec 2014 - now

  MIS Co Ordinator