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Jo Phillips (MAHRI)
Executive Support Officer

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About me
Human Resource Manager
Education

Christian Outreach College
1992 - 1997Grade 12 Highschool Diploma 12
Edith Cowan University
2025 - 2025Graduate Certificate Psychology Industrial and Organizational Psychology
Australian Institute of Management
2020 - 2024Graduate Certificate Business Distinction
RMIT University
2019 -Graduate Certificate Human Resource Management Distinction
TAFE Queensland Brisbane
2011 - 2011Diploma of Business Business/Commerce, General Diploma
TAFE Queensland Brisbane
2010 - 2010Diploma of Management Business, Management, Marketing, and Related Support Services Diploma
Experience

Queensland Health
Jan 2006 - Jan 2011Executive Support OfficerQueensland Health is a Department of the Government of Queensland which operated and administers the state's public health system. The purpose of the role was to manage the schedules of the Director of Nursing and Director of Medical Services, including but not limited to; liaising with internal and external stakeholders regarding hospital function both within the state and the community; liaising with General Practitioners in the community, within the statewide hospital system and other government agencies (ie: RFDS); orchestrate and manage up to 12 highly confidential hospital management meetings and provide minutes and associated documentation. Key achievements included project managing the rural doctors locum program to assist in facilitating medical care in rural Queensland. Regularly chair meetings in absence of the Medical Director and Director of Nursing. Show less

Haven Home and Coffee
Jan 2008 - Jan 2011Owner/DirectorHaven Home and Coffee is a slice of Melbourne paradise situated in the country township of Charleville. It's residence agree that Haven offers, exactly that - a haven from the heat of the dessert and the grind of your day. Serving deliciously gourmet coffee and bakery made treats, Haven cafe offers catering for private events, a party venue and a wine bar showcasing local and interstate wines.The purpose of this role was to oversee all aspects of the business including; HR Operations, Inventory Control, Business Management, Process Improvement, and Occupational Health and Safety. Show less
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Department of Natural Resources and Mines (Queensland)
Jan 2011 - Jul 2012Water Licencing OfficerThe QLD Department of Environment and Resource Management (DERM) conserves, protects and manages the state’s environment and natural resources by administering natural resource management and environmental protection legislation on behalf of the Queensland Government. The purpose of this role was to manage water licensing contracts according to relevant legislation.

Iplex Pipelines
Jul 2012 - Jan 2016Assistant Production ManagerIplex pipelines are the largest Australian owned and operated pipe and fittings manufacturing businesses in Australia with manufacturing and distribution capabilities in all States as well as New Zealand.The purpose of this role was to assist the Production Manager in all areas of running busy and demanding production factory including timesheets, rosters, leave scheduling, generalist human resource management, and safety compliance.Key achievements included process improvements resulting in zero factory downtime du to loss of stock. Show less

Masters Home Improvement
Jan 2016 - Dec 2016HR Manager, Sales Manager and Compliance ManagerOwned by Woolworths Limited, Masters announced that it intends to exit its home improvement businesses, including 63 Masters Home Improvement stores, and its Home Timber & Hardware business in December 2016.The purpose the Sales Manager position was to coach Masters employees to reach and exceed sales and performance targets and grow overall store sales. The purpose of the Compliance Manager position was to ensure overall workplace health and safety compliance and support for broader HR policies and procedures. Key achievements included significant sales growth through improved merchandising and cost savings through process efficiencies.Assistant Operations ManagerAdd information the purpose of the role. Show less

Professional Resume Writers
Mar 2018 - nowHuman Resource ConsultantProfessional Resume Writers is a national Human Resource Consulting Agency which specialises in writing resumes, cover letters, selection criteria and creating or updating LinkedIn profiles. PRW also specialises in providing Human Resource generalist and Project Management services to organisations who require short term dedicated Human Resource Consultancy.The purpose of this position is to provide HR and Recruitment Consulting Services to people looking for new opportunities and organisations requiring short term consulting services.Key achievements include becoming an international consultancy service within 3 weeks of operation. Show less

The Glennie School
Apr 2021 - Jan 2022Human Resource Manager
Toowoomba Grammar School
Feb 2022 - Dec 2024People and Culture Senior Advisor
Licenses & Certifications

Senior First Aid
Top of the Range TrainingSept 2024
Blue Card
Department of Justice QLD- View certificate

MBA Unit - Managing Financial Resources
Australian Institute of ManagementSept 2020 - View certificate

Operational Improvement
Australian Institute of ManagementAug 2024 
MBA Unit - Marketing for Managers
Australian Institute of ManagementMay 2020
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