Erin Fahey, BSN, RN, CPHQ

Experience

• 

  Baptist Health Louisville

  Sept 2012 - Oct 2013

  Registered Nurse, ICU

  • Communicated successfully with healthcare providers and patients to identify clinical needs and implement appropriate treatment options• Created and implemented complex, individualized care plans for critically ill patients while being flexible in order to appropriately adapt to changes in clinical presentations, acute needs, and cost efficiency and standardization concerns present in the current healthcare environment • Applied time management, prioritization, and critical thinking skills in a fast-paced environment to provide excellent patient care Show less

• 

  University of Louisville School of Nursing

  Oct 2013 - Dec 2014

  Research Program Coordinator

  • Maintained databases containing sensitive participant information and managed a $150,000 budget utilizing strong attention to detail, organizational skills, and adherence to HIPAA regulations• Led educational and recruitment presentations, participated in grant proposal and abstract writing, and oversaw research team meetings while demonstrating effective communication skills • Managed training, scheduling, and activities of five research assistants and the recruitment of over 200 research participants for two FEMA-funded research grants• Analyzed research data for use in oral presentations, grant proposals, and article development Show less

• 

  St. Elizabeth Physicians

  May 2015 - Sept 2016

  Care Coordinator

  • Collaborated with patients who were recently discharged from the hospital for an acute illness or health event to ensure successful transition from acute care stay back to home• Identified patient needs and implemented creative solutions to address their concerns

• 

  UC Health

  Jan 2019 - Dec 2020

  • Collaborated with ambulatory leadership to develop strategic solutions to increase one-call resolution and improve interdepartmental communication• Led a project team including managers, directors, providers, and interdisciplinary staff to implement a new nursing triage program within Ambulatory Services • Assessed processes of the centralized clinical calls team and analyzed Epic and agent reporting datato identify opportunities for improvement using critical thinking and strong decision-making skills• Served as a clinical resource, reported data to various departments, and created workflow procedures for the entire Access Center

  • Clinical Operations Manager

    Sept 2019 - Dec 2020

  • Nurse Educator

    Jan 2019 - Sept 2019
• 

  St. Elizabeth Physicians

  Dec 2020 - now

  • Implemented an organizational quality scorecard and shifted strategic objective to an average star rating model• Created new quality rounding program and Q&A sessions to enhance department support of Primary Care practices • Improved data management and quality measure governance through implementation of a standard metric build and maintenance process • Streamlined team workflows and created an external results request order process to more effectively support care gap closure and maximize department􏰂s impact on organizational quality performance Show less

  • Director of Value Based Performance

    Mar 2025 - now

  • Manager of Quality Transformation

    Apr 2022 - Mar 2025

  • Quality Transformation Consultant

    Dec 2020 - Apr 2022