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Demond Taylor

Demond Taylor

IT Support Specialist

Followers of Demond Taylor1000 followers
location of Demond TaylorAurora, Illinois, United States

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  • Timeline

  • About me

    Diverse IT Professional Leader

  • Education

    • Southern Illinois University, Carbondale

      1995 - 1998
      Computer Science

      Activities and Societies: Beta Phi Pi Faternity inc.

    • DeVry University-Illinois

      2012 - 2014
      Bachelor of Science in Computer Information Systems Computer Information Systems

  • Experience

    • FTD

      Jan 2006 - Jan 2009
      IT Support Specialist

      Started in the mailroom; and thru hard work and many advancements, worked my way to become a IT Support Tech.

    • D. L. Taylor Community Outreach

      Mar 2009 - Mar 2012
      Owner

      •Empowering the community by assisting with technology needs. •Only accept donations•Provide quality and cost effective solutions•Hardware and Software training•Computer repair, virus removal, and data recovery•Network setup: computer, printer, and router

    • Sinai Health System

      Mar 2012 - Aug 2012
      Sr. Help Desk Analyst

    • Connect Hearing US

      Aug 2012 - May 2024
      Service Desk Manager

  • Licenses & Certifications

    • ITIL

    • ITIL Continual Service Improvement (ITIL-CSI)

      MicroTrain Technologies