Folarin Tomori

Experience

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  University of Northampton

  Nov 2004 - Oct 2009

  Temporary Research Officer

  Administering Questionnaires for Sustainable Municipal Solid Waste ManagementData Collection and Analysis

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  Ecoserve Energy and Environmental Services

  Jun 2009 - Feb 2012

  Environmental Project Coordinator

  Environmental Project Coordinator/Trade Marketing

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  Globacom

  Jun 2012 - Nov 2021

  Project Manager

  Telecoms Implementation and Infrastructure Maintenance

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  PayPassage Services Limited

  Nov 2021 - Jan 2024

  Project Team Lead

  Project Team Lead-Fintech Startup

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  MaxJay Global Auto Sales

  Feb 2024 - Feb 2025

  Project and Procurement Coordinator

  Manage projects related to auto repair, maintenance, and car servicesDevelop and execute project plans, resource allocation plans, and timelinesCoordinate and lead project teams, including mechanics, technicians, and customer service representativesEnsure projects are completed on time, within budget, and to the satisfaction of our customersIdentify and mitigate project risks, issues, and dependenciesCommunicate project status, progress, and changes to stakeholders, including customers, team members, and managementEnsure compliance with company policies, industry regulations, and safety standardsContinuously improve project management processes, procedures, and toolsAnalyze project performance and provide insights for future improvementsTravels daily to support the implementation of Keep Stock programs at customer locations in assigned territoryEnsures proper product stocking levels at customer locations by scanning for orders as inventory is depleted, and obtains customer approval to place orders when required Show less

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  Rogers Communications

  Sept 2024 - Oct 2024

  Client Account Specialist

  Respond to client inquiries via phone, email, and chat, providing timely and accurate solutionsResolve client concerns and escalate complex issues to senior team membersProcess client requests, such as changes to services, billing inquiries, and technical supportProactively offer personalized solutions and recommendations to clientsCollaborate with internal teams to resolve client issues and improve processesMaintain accurate records of client interactions and updatesStay up-to-date on Rogers products and services to provide expert adviceMeet or exceed customer satisfaction and performance targetsSell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Act on provided leads and spark new residential sales in my territory. Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Share insights on market trends to help fine-tune sales strategiesBuild friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. Show less

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  Engold Consulting

  Oct 2024 - now

  Program Manager

  Lead and define the program strategy, objectives, and timeline.Develop detailed program plans, including scope, goals, deliverables, and milestones.Work closely with senior leadership to ensure the program aligns with company goals and strategic initiatives.Manage and coordinate cross-functional teams across multiple departments.Act as the liaison between teams to ensure all program aspects are executed smoothly.Collaborate with product managers, engineers, marketers, and other stakeholders to meet deadlines and drive program success.Identify, track, and mitigate potential risks or issues that may impact program success.Resolve conflicts and barriers to program execution quickly and effectively.Ensure continuous risk assessment and address challenges proactively.Oversee resource allocation to ensure the proper staffing for program success. Show less