Shweta Sharma

Experience

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  Kotak Mahindra Bank

  Nov 2015 - Oct 2021

  Assistant Manager

  Knowledge of Operations with Customer Service in Retail Banking, Private Banking. Possess strong relationship management skills with ability to relate to people at any level of business and management. Raise chargeback and dispute for credit cards. Team player with excellent communication, analytical and problem-solving skills. Generating and reviewing Daily Reports. Review KYC and CDD of customers. Process request for Fraud transaction case. Monitoring all inward and outward transactions and processing the same. Supervising all Cash & Non-cash Transactions and completing the same within stipulated time without any errors. Show less

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  Axis Bank

  Nov 2021 - Feb 2024

  Deputy Manager Operations

  Complete Knowledge of Banking operations and compliance. Generating and reviewing Daily reports. Monitoring all inward and outward transactions and processing the same. KYC and CDD of onboarding customers. EDD for high-risk existing customers. Transaction Monitoring and Analysis. Supervising all Cash & Non-cash Transactions and completing the same within stipulated time without any errors. Raising customer disputes and requests.

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  AML RightSource

  May 2024 - now

  Associate Analyst

  Conducting Transaction Monitoring, Surveillance, Fraud Investigations as per Client requirement. Ensure full awareness of all policies and procedures issued in relation to money laundering prevention/Anti Money Laundering AML and KYC. Help and coordinate with fellow teams and departments for project development process. Helping fellow team mates as QP to clear doubts related to cases.