Neeraj Sonkusale

Experience

• 

  TCS

  Mar 2016 - Jan 2020

  System Engineer

  Currently I am working as L2 support at TCS for Morgan Stanley

• 

  Tata Consultancy Services

  Jan 2020 - Dec 2020

  Information Technology Analyst (serving notice period)

  1)Daily monitoring of data through tools, ensuring data quality, solving user issues, Achieving targets within SLA’s and other operations as Per ITIL processes.2)Conducting System study and coordinating with team members for documentation, system design & integration, application maintenance, test the application etc.3)Created UNIX shell scripts for Monitoring and extracting errors from the logs4)Daily monitoring of Batch related autosys jobs, Splunk issues5)Working on automation and alert reduction (Job failures, Maxruns and other noise alert) and involve in Service improvement, Pre- and post-implementation support, Stakeholder Management.6)Ownership of working in releases, patches for version upgrades and small fixes7)Involved in Twiki or Runbook preparation and act as Subject Matter Expert (SME) for a broad range of solutions and provide assistance.8)Working with dev to fix bugs and raise JIRA which is tracked through Turnover change management. 9)Incident management which involves – outage scenarios , making production changes after Successful testing in UAT, communication to downstream users in case of Severe outages, Discrepancies which occur in data processed by CRGT and help in fixing it.10)Trouble shooting and handling critical tasks. 11)Adhere to ITIL Process like:Change ManagementIncident ManagementProblem Management Show less

• 

  Cognizant

  Dec 2020 - Nov 2021

  Technical Lead

  I am currently working as technical lead and supporting application related to banking domain in production environment with 4.9 Years of experience. Highly skilled in Unix, SQL, Autosys, Tidal, ServiceNow.

• 

  Northern Trust

  Nov 2021 - now

  • Associate Consultant

    Nov 2021 - now

  • Associate Consultant

    Nov 2021 - now