Kati Wilkinson

Experience

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  Crosswoods Women’s Health

  Jun 1996 - Aug 1999

  Certified Medical Assistant

  First point of contact for patients. Performed routine administrative and clinical tasks tokeep the offices of physicians and other health practitioners running smoothly. Wasresponsible for answering telephones, greeting patients, updating and filing patients'medical records, filling out insurance forms, handling correspondence, schedulingappointments, arranging for hospital admission and laboratory services, and handlingbilling and bookkeeping. Responsible for taking medical histories and recording vitalsigns, explaining treatment procedures to patients, preparing patients for examination, andassisting the physician during the examination. Show less

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  Women First of Louisville

  Sept 1999 - Aug 2000

  Certified Medical Assistant

  Acted as a first line contact for patients. Developed strong relationship and maintainedpatient confidence by keeping patient care information confidential. Helped patients byproviding clinical and business office assistance in the medical office. Prepared patientsfor the health care visit by directing and/or accompanying them to the examining room;providing examination gowns and drapes; helping them to position themselves for theexamination and/or treatment; arranging examining room instruments, supplies, andequipment. Supported patient care delivery by helping health care providers duringexaminations.* Prepared laboratory specimens* Performed basic laboratory tests on the premises* Disposed of contaminated supplies* Sterilized medical instruments* Administered medications on the premises* Authorized drug refills as directed* Telephoned prescriptions to pharmacies* Responsible for blood draws* Prepared patients for x-rays* Responsible for taking electrocardiograms, removing sutures, and changingdressings Show less

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  Northwest Chiropractic & Physical Therapy

  Aug 2000 - Sept 2004

  Clerical Administrator & Chiropractic and Physical Therapy Assistant

  Responsible for everyday happenings in the office and proper patient care while assistingthe Physicians. Managed the front desk, worked with patients, filed proper medicalrecords and was responsible for proper use of all insurance forms. Maintained all patientfiles and created organization methodology to maintain the front office. Properly filed allmedical records and handled administrative duties, such as answering phones andscheduling appointments for all physicians. In addition to listed duties, also acted as aprimary Physical Therapy Assistant. Promoted and maintained health by providingphysical therapy services under the supervision of a physical therapist to assist patients.* Contributed to physical therapist's effectiveness by identifying patient careissues; providing information and commentary; recommending options andcourses of action; implementing physical therapy directives.* Assessed patient health by interviewing patients; performing physicalexaminations; obtaining, updating, and studying therapy histories.* Instructed and counseled patients by describing therapeutic regimens; givingnormal growth and development information; promoting wellness and healthmaintenance.2* Maintained legal and accreditation compliance by adhering to policy positionsconcerning federal, state, and local regulations and standards; anticipatingemerging issues.* Maintained job knowledge by participating in educational opportunities; readingprofessional publications; maintaining personal networks; participating inprofessional organizations. Show less

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  Central Ohio Primary Care - Michael R. Ports, M.D.

  Sept 2004 - Aug 2016

  Practice Administrator

  Worked with nursing staff and patients to coordinate treatment and care, ensuring patient satisfaction by being meticulous in the details. Provided a welcoming enviroment of trust to patients by building strong rooted relationships.Responsible for managing other nurses within the office.Responsible for allocatingproper resources and regularly assessing whether or not nursing staff is meeting quality assurance standards. Coordinated staffing schedules and budgets, recruited new nurses and ensured physician coverage. Acted as a liason between hospital senior management and the nursing team. Responsible for vendor relations and community involvement.*Provided guidance and management to nursing staff*Performed quality control on staffs documentation and process*Served as an expert and resource on all matters pertaining to nursing*Acted as back office liason with insurance companies*Created policies and protocols to ensure HIPPA compliance*Participate in policy development with staff*Monitored and maintained inventory of equipment and supplies*Maintained thourough record keeping practices*Created and conducted all employee training*Coordinated proper patient care through collaboration with different departments and units*Maintained multiple office calendars*Established and maintained annual budget Show less

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  Tampa Rejuvenation

  Sept 2016 - Jan 2018

  Clinical Manager / Aesthetics Director

  *Assisted in the design and execution of aesthetics programs (CoolSculpting, Viora, PRP, Gainswave, Injectables...) for 5 Tampa Bay offices. Working directly with the Owner and Director of Operations.*Exceeded aesthetic sales goals month after month contributing to a significant growth of the organization in the 2017 calendar year.*Generated a daily financial report for tracking of aesthetic sales for the owner.*Established medical culture, company core values and protocols to clinical and aesthetic staff.*Provided thorough supervision for day-to-day operations of clinical and aesthetic staff.*Primary back up to fill gaps for call outs, sick days and vacation requests.*Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.*Minimized staff turnover through appropriate selection, orientation, training, staff education and development.*Organized, supervised and provided daily assignments for clinical and aesthetic staff. - Managed an average of 23 employees.*Reviewed and approved time cards for processing by the payroll department.*Performed daily audits of electronic clinical notes to confirm that staff accurately documented care provided to the patient.*Arranged continuing education training opportunities for all clinical and aesthetic staff to increase their knowledge and skills.*Managed the ordering and inventory of all medical and aesthetic supplies and equipment. Show less

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  Independent Insurance Agent of Florida

  Jan 2018 - Jan 2020

  Licensed Insurance Agent
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  New York Life Insurance Company

  Jan 2018 - Jan 2018

  Licensed Agent

  Agent licensed to sell insurance through New York Life Insurance Company.

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  Dermatology Medical Partners

  Sept 2018 - Sept 2021

  • Director of Aesthetics

    Jan 2021 - Sept 2021

  • Practice Manager

    Sept 2018 - Jan 2021
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  Bay Dermatology and Cosmetic Surgery, P.A.

  Jan 2022 - now

  Practice Manager