Debbie Lacy

Experience

• 

  Bangor Students' Union

  Jun 2003 - Jun 2010

  Venues Manager

  -Late night entertainment and event Management-Budget Control-Human Resource Management and training of 60+ staff-Risk Assessor-Key Holder-Personal Licence Holder (Bangor Council)-SIA conflict Management and Door Supervision-Food Safety & Hygiene-Dry and wet sales.

• 

  G4S Security Services

  Jul 2010 - Feb 2013

  Duty Manager

  -Passenger process and control-Operational monitoring and quality and compliance control-Maintaining Standards and SLA requirements -Staff Management and leadership of a team of 150+-Liasing with the Management and Customer-Customer Service and complaint resolution -Unsocial hours and overtime

• 

  Securitas

  Feb 2013 - Oct 2015

  Station Manager

  -Achieving, Monitoring and Training Compliance -Operational Planning-Achieving exceptional Customer Service -Human Resource Recruitment and Management of 70+ staff-Aviation Security Compliance-Emergency Procedures-Staff Motivation, sickness management and retention-Risk assessments

• 

  Liverpool John Lennon Airport

  Oct 2015 - now

  -Achieving, Monitoring and Ensuring Compliance-Airport Security Plan responsibility -Security Contract Management -Advising Airport community of Security -RAG chair -Operational Planning-Budgetary control & responsibility -Airside EASA Auditing team-Managing relationships between clients, governing bodies and other external businesses within the customer base. -Private & VIP flight management -Drawing up and enforcing aviation compliance Procedures-Regulation & compliance maintenance & advice-Security asset procurement & management -staff screening & pass renewal responsibility for up to 200 colleagues Show less

  • Head of Security & Terminal Operations

    Dec 2018 - now

  • Airport Security Manager

    Oct 2015 - Nov 2018