Maria Voiculescu

Experience

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  World Project Development

  Jun 2015 - Dec 2015

  Administrative Assistant with Italian

  Job duties and responsibilities require the following:• Providing two-way flow of information between the company and external customers.• Ensuring and transmitting information, received from the company as well as from the outside the company to the people whom it is addressed.• Typing and editing various materials of the daily correspondence.• Promoting the company by its activities.• Sorting and registration of incoming mail in entry-exit register.• Receiving and directing phone calls.• Before transferring the message, find out who called and for what kind of problem; transmit this information to the person concerned before making the connection.• Receiving people from outside and informing those interested about their arrival, leading visitors to the persons concerned.• Maintaining records of the receiving faxes and their copying to the register.• Scheduling interviews and audiences.• Manifestation of a careful attitude towards all foreigners who come to the company, no matter their quality.• Having a friendly attitude towards both colleagues and the people who come in contact in the company.• Responsibility for the accuracy and promptness and dissemination of the information provided.• Following permanently if messages/correspondence were received/transmitted and arrived at their destination.• Worrying constantly about developing and enriching their own skills.• Compliance with the internal rules and the work program.• Meeting the deadlines imposed by the superior.• Confidentiality of data and information that is being accessed. Show less

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  Xerox

  Jan 2016 - Mar 2016

  Human Resources Analyst with English

  As a member of the local team, working for the HR Service Center for HR queries, the Human Resources Analyst provides administrative support, performing one or more of the following duties:• Process candidate forms, record statistics and handle highly confidential material;• Assist employees through phone and email contact in the completion of appropriate forms, calculation of benefits or premiums;• Maintain internal database files and tables and develop custom reports to meet the requirements of Human Resource management and staff;• Track absences and holiday entitlement;• Sort CV's and applications;• Provide information in regard to documentation needed for new joiners, maternity leave, relocation. Show less

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  Amazon

  May 2016 - Jan 2021

  Under general supervision, a Senior Catalog Associate performs a variety of tasks in populating/procuring content for the product catalogs on the Amazon website. Duties may include, content creation, population of content from various sources (including research on the internet), interacting/coordinating with vendor/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed, etc.The tasks will include (but not limited to):• Creating/fixing content for the product catalogs on the Amazon Web Site;• Interacting/coordinating with vendors/manufacturers;• Analyzing, identifying and correcting errors that negatively impact customer experience;• Onboarding new vendors, sellers and merchants;• Maintaining records of work received and work performed.Additionally, you ought to:• Identify improvements in the processes you work on and suggest ways of implementation;• Identify, troubleshoot and correct catalog errors; investigate catalog related complaints;• Participate in worldwide process related meetings and communications;• Learn new processes and enhance your skills;• Train and mentor other associates. Show less The Catalog Associate is an entry-level role in the RBS Core organization. In this position you work closely with mentors and managers to deeply understand and capture what makes the services offered by RBS unique and compelling. This role requires to perform tasks by using fair judgment in understanding the existing operational procedures along with a good amount of problem-solving skills, logical reasoning and thinking out of the box.The tasks will include (but not limited to):• Creating/fixing content for the product catalogs on the Amazon Web Site;• Interacting/coordinating with vendors/manufacturers;• Analyzing, identifying and correcting errors that negatively impact customer experience;• Onboarding new vendors, sellers and merchants;• Maintaining records of work received and work performed. Show less The Catalog Associate is an entry-level role in the RBS Core organization. In this position you work closely with mentors and managers to deeply understand and capture what makes the services offered by RBS unique and compelling. This role requires to perform tasks by using fair judgment in understanding the existing operational procedures along with a good amount of problem-solving skills, logical reasoning and thinking out of the box.The tasks will include (but not limited to):• Creating/fixing content for the product catalogs on the Amazon Web Site;• Interacting/coordinating with vendors/manufacturers;• Analyzing, identifying and correcting errors that negatively impact customer experience;• Onboarding new vendors, sellers and merchants;• Maintaining records of work received and work performed. Show less

  • Senior Catalog Associate with Portuguese and English

    Jul 2020 - Jan 2021

  • Catalog Associate with Portuguese and English

    Feb 2018 - Jul 2020

  • Catalog Associate with Spanish and English

    May 2016 - Feb 2018
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  EpiQ Records

  Mar 2019 - Oct 2021

  Songwriter

  I am a professional songwriter and have been writing lyrics since 2018.I have written songs for various Romanian artists like: DJ Project, AMI, Elena Gheorghe, ANDIA, MIRA, Cristina Vasiu and Alexia Aştelian.I'm really versatile and love new musical challenges and I create music to a high standard due to the fact that, during all this time, I have collaborated with one of the best music producers and songwriters: Alex Pelin.Besides that, I've also written with Andy Platon and Florian Rus, two well-known writers as well. Show less

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  Newton Music

  Oct 2020 - May 2021

  Songwriter

  This experience has brought to my portfolio two new artists: Tudor Olăraşu and Ruxandra Tomulesei.During the 8 months spent with the Newton Music Production Studio I came to write different songs and had the pleasure to work with the bassist of Taraful Rutenilor, Ionuţ Tabără.

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  Qualitest

  Jan 2021 - Apr 2022

  Gaming Support Representative with Portuguese, Spanish and English

  The role of Gaming Support Representative comes with the responsibility of helping the clients via e-mail, also for checking data in back-end in order to prevent/solve problems, be the point of contact for the players and provide comprehensive information regarding the products and services offered by the company, as well as work closely with QA and technical support to solve player's technical issues.The role also requires clear and positive communication skills, ability to assure customer engagement by managing support queries, time management skills to enable prioritization of tasks, strong problem solving/troubleshooting skills and communication with the different departments.A can-do approach, creativity and commitment to improve, continuous learning and willingness to improve is expected. Also, excellent social skills and strong ability to operate multiple applications and platforms are required. Previous work experience in customer service or technical support is a plus. Show less

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  Liber-profesionist

  Oct 2021 - now

  Songwriter UCMR ADA officially registered

  After working for almost 4 years for different labels as a songwriter, I have decided to do this on my own and the first song I have written as a freelancer is for Florian Rus, released on 12/01/2024.My previous experience in songwriting has helped me a lot in growing enough to manage writting songs remotely and on a timely manner.

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  Conduent

  Apr 2022 - now

  Senior Human Resources Analyst with Portuguese and English

  This role focuses on managing databases and records for client’s employees, as well as working alongside HR teams to provide assistance and support.The Senior HR Analyst with Portuguese and English is responsible for:• Providing support to employees, via email or chat and deliver suitable solutions in a timely manner;• Managing end-to-end HR processes (hiring, onboarding, offboarding, terminations, resignations);• Assisting with gathering information for leaves of absence, medical leave, paid/unpaid leave, maternity/paternity leave, etc.;• Processing data entry or importing files into systems and reviewing information for accuracy;• Providing support for the client's human resources department in matters related to personnel forms and archive/records;• Providing support and assistance for management and clients on how to use Self-Service;• Enhancing customer experience through optimization of processes and ad-hoc documentation and reporting;• Working together with HR teams and third parties to ensure the accuracy of employee data/records and provide assistant and support, when needed. Show less