Hadis Taheri

Experience

• 

  Ravankaran Noyan Lotus

  May 2017 - May 2018

  Customer Service Sales Specialist

  • Analyzed/compared quarter-over-quarter changes and reported ups and downs by product and customer • Initiated retention reporting in tracking and maintaining accounts • Follow up on invoicing issues and issues with orders• Responded to customer service and product issues• Resolved complaints concerning invoices, shipments, or product terms of credit

• 

  BehinRahkar Group. بهین راهکار

  Jun 2018 - Mar 2019

  Sales Support Specialist

  • Collected and analyzed sales data• Classified all leads to prioritize sales plans & programs• Working closely with the VP of Sales to ensure all sales organization objectives are met

• 

  RONAD | روناد

  Apr 2022 - now

  • Collaborated effectively with other Teams to Monitor and Improve Business Processes and Services• Defined and Calculated KPIs • Developed BI dashboards • Facilitated the process of Monthly invoicing using MYSQL queries and Python scripts (Decrease invoicing time from 8 d to less than 1h)• Designed and Implemented Real-Time Dashboards as alarming tools • Defined, Calculated & Visualize KPIs to monitor touchpoints in the Customer Journey• Proposed and designed ML algorithm to measure product’s dimension using OpenCV Library Show less

  • Junior Business Intelligence Analyst

    Jun 2022 - now

  • Business Intelligence Intern

    Apr 2022 - Jun 2022