Rick Jackson

Rick Jackson

Pharmacy Technician

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location of Rick JacksonNolensville, Tennessee, United States

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  • Timeline

  • About me

    Dir Inf Pharmacy at OptumRx - Clinical Pharmacist - USP 797 - Infusion Pharmacy - Leadership

  • Education

    • David Lipscomb University

      1991 - 1994
      B.S. Chemistry

      Activities and Societies: None

    • University of Tennessee-Health Science Center

      1994 - 1998
      Pharm.D.
  • Experience

    • Vanderbilt University

      Jan 1993 - Jan 1994
      Pharmacy Technician
    • Eckerd Drugs

      Jul 1998 - Mar 2003
      Pharmacy Co-manager

      Responsibilities included: Performing consultations with patients regarding their medications and their specific disease states. Evaluating medication orders for appropriateness of drug therapy. Communicating with physicians regarding the need for refills and formulary restrictions. Supervising the work of the technician staff, including the interviewing, hiring, and training. Promoting and developing a robust immunization program. Training of new pharmacists to the zone to confirm competency with the pharmacy programs. Show less

    • Kroger

      Feb 2003 - Feb 2008
      Pharmacy Manager
    • Accredo Healthcare - a Medco Company

      Feb 2008 - Jul 2010
      Clinical Pharmacist
    • Saint Thomas Midtown Hospital

      Jul 2010 - Sept 2015
      Pharmacy Operations Manager

      I was responsible for the hiring, training, staffing, and daily management of a staff that included 27 pharmacists and 30 technicians. Under my supervision, the hospital went through numerous changes that included: Implementation of new automated dispensing cabinets, CPOE, and decentralization of the pharmacists - all while having to reduce the staff by approximately 10%. Clinical services grew during this time period, and turnaround times decreased resulting in an improved level of service from the pharmacy department. Show less

    • Option Care

      Dec 2015 - May 2017
      Pharmacy Manager

      Oversaw the pharmacy operations of this home infusion pharmacy. I had a staff of 4 full-time pharmacists, 2 part-time pharmacists, and 2 PRN pharmacists to go along with 5 IV techs, 6 PSRs, and 3 Dietitians. Together, we provided TPNs, enterals, IV antibiotics, Inotropes, IVIG, Factor, and many other infusion therapies. It was a fun and exciting time, which allowed me to gain invaluable knowledge about clean room design and USP-797.

    • Jackson Pharmacy Professionals (Nashville General Hospital)

      Jun 2017 - Apr 2018
      Pharmacy Outpatient Manager

      Oversee daily operations of outpatient pharmacy, maintaining inventory levels, necessary documentation and reporting. Establish clear channels of communication to foster cross-functional collaboration in daily operations. Provide educational initiatives for staff to modify prescribing habits, substituting products for lower cost medications, allowing for patients to gain access to costly medications. Identify and educate patients on available patient assistant programs in conjunction with case management and social work teams. Show less

    • Medix Healthcare (Cigna Healthspring)

      Jul 2018 - Oct 2018
      Clinical Pharmacist

      A unique practice site offering outpatient prescription services to Cigna Healthspring patients as well as working in an outpatient clinic setting with access to Cigna Healthspring physicians. This job involved compliance calls to patients for Medicare Part D STARS medications, performing MTM services, patient assistance programs, and fulfillment of patient pill boxes. Patients had the opportunity to participate in an appointment based refill program, which involved the pharmacy staff contacting the patient 1 week prior to their refill date. The staff could then contact the physician for any necessary refills and order any shortages so the patient did not have any partial fills. This allowed patients to schedule their visits for once a month or once every 3 months. Show less

    • Optum Infusion Services

      Nov 2018 - Sept 2024
      Director of Infusion Pharmacy

      Optum Infusion Services is the Home infusion division of OptumRx, a division of United Healthcare. This will be the newest location for the company offering home infusion services as well as infusion suites for the convenience of the patients. I am excited to be brought on early in the process as we build our brand in this marketplace. We officially opened for business in July. Give us a call to see how we can benefit your patients and your facility. 629-221-3000

  • Licenses & Certifications

    • ASHP Immunization