Neena Bardeskar

Experience

• 

  Gloriya Products

  Apr 2020 - Oct 2020

  Database Handling Engineer

  Manage and optimize chemical inventory databases using SQL for efficient data storage, retrieval, and analysis. Also, used SQL queries to extract relevant acumen and process advanced data manipulations for inventory tracking and reporting. Integrated SQL databases with Excel spreadsheets to streamline data visualization and analysis processes.Leverage Excel's powerful analytical features to generate insightful reports and charts based on SQL database queries. Utilize Excel's data manipulation functionalities to experiment additional analysis and calculations on SQL query results.Ensure seamless data exchange between SQL databases and Excel spreadsheets for enhanced decision-making and reporting capabilities. Show less

• 

  Freelance

  Dec 2020 - Dec 2021

  Lecturer

  • Teach computer fundamentals and programming languages such as C, C++, HTML, CSS, PHP, JavaScript, and Excel. Guided hands-on lessons to reinforce topics and assess programming abilities.• Guide students through website construction and design, providing coaching throughout. • Deliver interesting lectures and tests to properly measure progress. Provide helpful criticism to help students improve their programming skills and project outcomes. • Integrate database management fundamentals, SQL queries, and Excel usage into your coursework. • Provide additional support through office hours, tutoring, and online resources Show less

• 

  Insert V IT Solutions Pvt.Ltd.

  Jan 2021 - Jan 2022

  Technical Analyst

  Worked on projects where I have to carry out following process,Segment data into four levels to facilitate hypothesis generation and perform data cleaning tasks using NumPy and pandas; Identify and refined duplicate values and outliers during data pre-processing. Initiated exploratory data analysis (EDA) including univariate analysis and examination of numerical predictors and then analyzed correlation between numerical and categorical variables.Engage in feature engineering activities such as creating and modifying item combinations; Transform features and handled missing data to enhance model efficiency.Implemented Tableau for data visualization and projection of insights and manipulated dataset to enhance machine learning model training. Later, introduced visual representations to communicate data connections.Test and conducted algorithms, including NLP and regression, for future sales prediction. Utilize Power BI to launch reports, dashboards, and led data cleaning and calculations. Then used star schema for effective data modeling. Visualize data through charts, apply filtering and extraction techniques and Import data from SQL servers and format charts accordingly. Show less

• 

  Star Phones

  Oct 2022 - Oct 2024

  Sales Clerk and Technical Support

  • Customer Relationship Management: Exceptional at building rapport through active listening and effective communication, consistently achieving high levels of customer satisfaction and loyalty.• Proficient in Assessing Customer Needs: Skilled in evaluating client requirements and providing tailored recommendations for services, ensuring effective support and solutions.• Technical Support Expertise: Experienced in troubleshooting and resolving technical issues related to software and other company-specific tools, ensuring seamless customer experiences and problem resolution.• Point-of-Sale and Transaction Processing: Competent in handling transactions and managing customer interactions, including resolving issues, monitoring performance metrics, and maintaining system integrity.• Inventory Management and Optimization: Demonstrated ability to maintain accurate inventory levels, order stock efficiently, and meet performance targets, contributing to smooth operational flow and client satisfaction.• Training and Coaching: Proven experience in coaching and training new staff in customer service best practices, sales techniques, and performance targets, fostering a collaborative and high-performance team environment.• Refunds and Exchanges Management: Proficient in managing refund processes, handling exchanges, and issuing store credits, ensuring customer concerns are addressed promptly and professionally.• Networking Fundamentals: Understanding of basic networking concepts such as IP addresses, DNS, and Wi-Fi troubleshooting, aiding in resolving connectivity issues and supporting customers effectively.• Proficiency in Microsoft Office 365: Hands-on experience with Microsoft Office 365 applications, contributing to effective communication and data management.• Data Entry Skills: Accurate and efficient in data entry, ensuring high-quality and reliable information management. Show less