Asmaa Mohmmed

Asmaa Mohmmed

Customer Service Specialist

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location of Asmaa MohmmedQesm El Moqatam, Cairo, Egypt

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  • Timeline

  • About me

    Executive Secretary at Zeta Pharma for Pharmaceutical industries

  • Education

    • AUC - School of Continuing Education

      2018 - 2020
      High School Diploma Language Interpretation and Translation
    • Ain Shams University

      2005 - 2009
      Bachelor's degree Russian Language and Literature
  • Experience

    • IPA (Institute of Professional Accountants)

      Apr 2010 - Oct 2011
      Customer Service Specialist

      Present information about the certificates of IPA (international certificate \ IPA specialized certificate Greets customer and explains the menu offering

    • Medicals International

      Nov 2011 - Mar 2015
      Customer Service Specialist

      Demonstrable ability to take the lead and resolve any arising problems or complaints from customers in a fast and professional way and with a calm demeanor.Keep track of the quality of sales and distribution services including after sale follow up and the delivery time and manner of the goods.Constantly maintaining and updating the customer database with new information.Communicate effectively with the sales, distribution, and fleet departments to guarantee customer service excellence. Show less

    • Marbella for Food Industries

      Nov 2015 - Mar 2017
      Executive Secretary

       Assist Office Manager in export the products & import the fabrics & materials Assist Office Manager to prepare the purchase orders Create and modify documents using Microsoft Office, Power Point and Excel Responsible for the appropriate filing for all the incoming and outgoing correspondence. Prepare and writes the correspondence and ensure appropriate delivery to addresses. Doing banking works& transfers  Logistics work

    • Zeta Pharma

      Jul 2017 - now
      Executive Secretary
    • Medval Healthcare

      Apr 2020 - now
      Customer Service Specialist
  • Licenses & Certifications

    • English for Professional Purposes B1D

      AUC - School of Continuing Education
      Oct 2018