
Asmaa Mohmmed
Customer Service Specialist

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About me
Executive Secretary at Zeta Pharma for Pharmaceutical industries
Education

AUC - School of Continuing Education
2018 - 2020High School Diploma Language Interpretation and Translation
Ain Shams University
2005 - 2009Bachelor's degree Russian Language and Literature
Experience
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IPA (Institute of Professional Accountants)
Apr 2010 - Oct 2011Customer Service SpecialistPresent information about the certificates of IPA (international certificate \ IPA specialized certificate Greets customer and explains the menu offering

Medicals International
Nov 2011 - Mar 2015Customer Service SpecialistDemonstrable ability to take the lead and resolve any arising problems or complaints from customers in a fast and professional way and with a calm demeanor.Keep track of the quality of sales and distribution services including after sale follow up and the delivery time and manner of the goods.Constantly maintaining and updating the customer database with new information.Communicate effectively with the sales, distribution, and fleet departments to guarantee customer service excellence. Show less

Marbella for Food Industries
Nov 2015 - Mar 2017Executive Secretary Assist Office Manager in export the products & import the fabrics & materials Assist Office Manager to prepare the purchase orders Create and modify documents using Microsoft Office, Power Point and Excel Responsible for the appropriate filing for all the incoming and outgoing correspondence. Prepare and writes the correspondence and ensure appropriate delivery to addresses. Doing banking works& transfers Logistics work

Zeta Pharma
Jul 2017 - nowExecutive Secretary
Medval Healthcare
Apr 2020 - nowCustomer Service Specialist
Licenses & Certifications

English for Professional Purposes B1D
AUC - School of Continuing EducationOct 2018
Languages
- enEnglish
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