Amber Birt

Amber Birt

Sales Associate/ Part's Handler

Followers of Amber Birt726 followers
location of Amber BirtHouston, Texas, United States

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  • Timeline

  • About me

    Customer Success Manager at Opsgility

  • Education

    • University of Oklahoma

      2014 - 2015
      Petroleum Geology and Petroleum Engineering

      Activities and Societies: Pick and Hammer Club and American Association of Drilling Engineers

    • University of Houston

      2015 - 2017
      Bachelor of Science - BS Geological and Earth Sciences/Geosciences
    • Dallas College

      2012 - 2013
      Associate of Science - AS General Studies
  • Experience

    • Norman Yamaha

      Jan 2014 - May 2015
      Sales Associate/ Part's Handler

      •Demonstrated and marketed products to customers in-store, online, and at various retail events to increase sales revenue•Conducted needs assessments and evaluated the cost-benefit of products to meet customer requirements and preferences•Managed inventory by tagging, organizing, and properly displaying merchandise on the sales floor, and assisted in price updates and markdowns when necessary•Maintained store appearance and merchandising standards in accordance with company guidelines, including housekeeping and visual presentation. Show less

    • Premier Oilfield Group

      Aug 2017 - Jul 2021

      •Demonstrated proficiency in drafting, organizing, and managing multiple complex projects simultaneously, ensuring timely delivery within budget constraints.•Managed multi-site projects in an international context, coordinating with technical and non-technical teams across various disciplines to deliver successful outcomes.•Partnered with key stakeholders to identify and execute cross-functional goals, ensuring alignment with project objectives and timelines.•Established and tracked project timelines, budgets, KPIs, deliverables, and milestones, ensuring adherence to established performance metrics.•Conducted a thorough post-project analysis of recent initiatives, identifying opportunities for improvement, cost savings, and substitutions to optimize project budget and scheduling outcomes.•Facilitated monthly meetings with clients to document requirements and explore innovative solutions to emerging challenges. Show less •Functioned as the primary point of contact for daily project management activities, adeptly managing available resources and tasks to ensure timely completion of project objectives.•Coordinated all aspects of data management, including research, proofreading, editing, and accuracy checks, to ensure accurate and high-quality project outcomes.•Executed project operations by confirming resource availability, submitting deliverables, and preparing detailed status reports for stakeholders, ensuring transparency and adherence to established timelines and budgets.•Fostered a culture of open and effective communication, promoting transparency, removing roadblocks, and encouraged collaboration to ensure seamless project execution. Show less •Provided leadership and oversight for daily laboratory operations, ensuring quality control through comprehensive monitoring of reports, and efficient scheduling and prioritization of projects.•Developed, monitored, and implemented performance metrics to drive process improvements, regularly reviewing data, and taking corrective action as needed to maintain high-quality results.•Performed thorough reviews of analytical data, utilizing statistical analysis and interpretation to identify any deviations from expected results, ensuring accurate and reliable data reporting.•Nurtured employee growth and development, providing guidance, training, and opportunities for practical experience, facilitating the development of a highly skilled and motivated team.•Collaborated with cross-functional teams to refine and enhance data modeling standards and procedures, driving operational efficiencies and supporting data-driven decision-making. Show less •Executed laboratory tests and procedures with meticulous attention to detail, accurately documenting data and observations•Executed analysis of geological materials using handheld X-Ray Fluorescence analyzers, enabling precise determination of elemental composition and chemostratigraphic characterization of rock facies•Managed inventory of geologic samples throughout project lifecycle, ensuring proper handling, processing, storage, and transportation•Scheduled and performed calibration of mechanical and electrical gages and instrumentation to maintain optimal precision and accuracy. Show less

      • Project Manager

        Jan 2021 - Jul 2021
      • Sr. Project Coordinator

        Jan 2020 - Jan 2021
      • Lab Supervisor

        Jan 2018 - Jan 2020
      • Geochemistry Lab Technician

        Aug 2017 - Jan 2018
    • Terrain Solutions, Inc.

      Jun 2021 - Apr 2022
      Staff Geologist/Project Manager

      •Carried out data file management tasks such as downloading, uploading, and addressing errors to ensure timely and accurate data processing. Wrote simple ad-hoc queries to facilitate data retrieval and analysis.•Gathered and synthesized data from multiple sources to support reporting and special projects.•Developed and maintained environmental access databases to support regional environmental research and litigation cases.•Collected soil and groundwater samples and conducted analytical tests for various chemicals of concern, tabulating and presenting results in accordance with established assessment strategies.•Managed internal and external contractors and staff, ensuring successful project execution and timely completion.•Conducted stationary source inspections at regulated facilities to ensure compliance with State and Federal permits and regulations, as assigned by supervisor. Show less

    • Opsgility

      Apr 2022 - now
      Customer Success Manager

      •Collaborate with customers to understand their business needs and challenges, and provide customized solutions focusing on Microsoft Azure services.•Provide guidance and training to customers on best practices, industry trends, and platform functionality to drive adoption and increase customer satisfaction.•Develop and maintain relationships with key stakeholders at the executive, management, and user levels, acting as the main point of contact for all customer-related inquiries and issues.•Conduct regular business reviews with customers to review progress, identify opportunities for improvement, and discuss strategic goals.•Monitor customer metrics and KPIs to identify areas for improvement and develop strategies to increase customer engagement and satisfaction. Show less

  • Licenses & Certifications